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Verified Job Customer Support / TeleCaller

Deputy Manager TrainingTravel BPO

Mumbai, Maharashtra
Customer Support / TeleCaller
#278376
Remote / WFH

Job Description

Deputy Manager- Training-Travel BPO-Mumbai (8+years’ experience)

Opportunity for candidates with 8+ years of experience in Training domain and 2+ years of experience in Team Management.

Candidate must have functional knowledge of at least 1 GDS – Sabre/Amadeus/Galileo.

Location: Mumbai

Shift Timings: 4:00 PM to 2:30 AM

Your future employer: A global Business Process Management (BPM) leader.

Responsibilities:
• Ensuring that all the trainings are conducted as per the plan.
• Supporting trainers in conducting the training.
• Preparing and maintaining various process/training related documents in English.
• Maintaining the database for all the trainings conducted over the last 2-3 years.
• Providing relevant data, adhering to the requirements of supervisors.
• Creating contents of the process as per the training and process requirements.

Requirements:
• Candidate must have Experience in BPO Training
• Candidate must have functional knowledge of at least 1 GDS – Sabre/Amadeus/Galileo.
• Candidate must have Travel background.
• Candidate must have experience as Process trainer.
• Candidate must have training team management experience of 2 years.
• Candidate must have 8+ years of experience in Training domain.

What’s in it for you:
• A profitable organisation leading to personal and professional growth.
• A healthy work-ecosystem and culture.

Reach us:

If you think this role is aligned with your career, kindly write me an email along with your updated CV on india@crescendogroup.in.

Disclaimer:

Crescendo Global is specialised in Senior to C-level niche requirement. We are passionate about empowering job seekers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, ****** orientation, age, marital status, veteran status or disability status.

Note:

We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don’t hear back from us in 1 week. Your patience is highly appreciated.
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