Verified Job
Customer Support / TeleCaller
Deployment Lead - Proactive Services SA
Customer Support / TeleCaller
#686572
Remote / WFH
Job Description
6 months fixed term contract
Travel required across South Australia and NT Tool of Trade Vehicle provided
Competitive salary on offer
Welcome to Woolworths 360
We're the national team of 5000 bright minds designing, developing and innovating the retail stores of the future across construction, operations, sustainability, data, refrigeration, and everything in between. United by a passion for bringing fresh food and great experiences to our customers every day, our 'Best in, Better out' mentality guides our decisions and puts customers at the heart of all we do. Every day we're reimagining and reinventing our stores, innovating new fulfilment processes, and developing simpler, more innovative and more sustainable solutions to future proof our network and fight for a healthier planet.
What you will do
The role of the Proactive Services Deployment Lead is to lead delivery activity of services to our stores. The role will partner with and provide deployment progress updates to the State Deployment Lead as well as partnering with the Facilities Manager, Proactive Services Operations team and Supermarkets Operations in-store team. This role will also be responsible for the recruitment of team members for new deployment stores.
Supporting the development of store task planners, and managing the overall set up across the group of stores to ensure success for the team
Deliver the end to end elements of store services delivery across South Australia
Team recruitment and selection, rostering, payroll, training are carried out effectively and strong routines established
Responsible for the recruitment of team members for new deployment stores.
Carry out routine store tours and identification and prioritisation of activity, looking for opportunities to develop and coach the team
Ensure the reporting and actioning of any service requirements for machinery and equipment are carried out.
Accountable for a safe site for everyone, everyday by implementing and evaluating safe work practices, improving safety
What you will bring
An understanding of retail environments, ideally you will have worked on deployment projects in the past
A solid understanding of Health & Safety within a retail or supermarket environment
Experience in recruitment of team members & working on projects and meeting expected deadlines
Have the ability to travel across South Australia to assist with store set up and training
Demonstrated team leadership and coaching capability
Highly focused on service delivery
These roles may require a degree of travel, including the requirement for overnight stays and/or the need to support remote locations.
What you'll experience
Our Team Members are at the heart of everything we do, and we're always looking for ways to support your career journey and reward outstanding work:
An attractive remuneration package including base + super + Tool of Trade (vehicle, laptop, phone).
High impact roles supporting teams who enrich our communities
A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.
A range of programs to help you prioritise and manage your well-being including 24/7 access to Soner app.
A progressive and competitive leave policy that gives you more space for what matters to you.
Team discounts across our range of Woolworths Group Brands you know and love with a robust rewards program that celebrates and incentives purpose drive work
Travel required across South Australia and NT Tool of Trade Vehicle provided
Competitive salary on offer
Welcome to Woolworths 360
We're the national team of 5000 bright minds designing, developing and innovating the retail stores of the future across construction, operations, sustainability, data, refrigeration, and everything in between. United by a passion for bringing fresh food and great experiences to our customers every day, our 'Best in, Better out' mentality guides our decisions and puts customers at the heart of all we do. Every day we're reimagining and reinventing our stores, innovating new fulfilment processes, and developing simpler, more innovative and more sustainable solutions to future proof our network and fight for a healthier planet.
What you will do
The role of the Proactive Services Deployment Lead is to lead delivery activity of services to our stores. The role will partner with and provide deployment progress updates to the State Deployment Lead as well as partnering with the Facilities Manager, Proactive Services Operations team and Supermarkets Operations in-store team. This role will also be responsible for the recruitment of team members for new deployment stores.
Supporting the development of store task planners, and managing the overall set up across the group of stores to ensure success for the team
Deliver the end to end elements of store services delivery across South Australia
Team recruitment and selection, rostering, payroll, training are carried out effectively and strong routines established
Responsible for the recruitment of team members for new deployment stores.
Carry out routine store tours and identification and prioritisation of activity, looking for opportunities to develop and coach the team
Ensure the reporting and actioning of any service requirements for machinery and equipment are carried out.
Accountable for a safe site for everyone, everyday by implementing and evaluating safe work practices, improving safety
What you will bring
An understanding of retail environments, ideally you will have worked on deployment projects in the past
A solid understanding of Health & Safety within a retail or supermarket environment
Experience in recruitment of team members & working on projects and meeting expected deadlines
Have the ability to travel across South Australia to assist with store set up and training
Demonstrated team leadership and coaching capability
Highly focused on service delivery
These roles may require a degree of travel, including the requirement for overnight stays and/or the need to support remote locations.
What you'll experience
Our Team Members are at the heart of everything we do, and we're always looking for ways to support your career journey and reward outstanding work:
An attractive remuneration package including base + super + Tool of Trade (vehicle, laptop, phone).
High impact roles supporting teams who enrich our communities
A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.
A range of programs to help you prioritise and manage your well-being including 24/7 access to Soner app.
A progressive and competitive leave policy that gives you more space for what matters to you.
Team discounts across our range of Woolworths Group Brands you know and love with a robust rewards program that celebrates and incentives purpose drive work
