Responsible for performing general office work for two or more supervisors.
ESSENTIAL FUNCTIONS:
• Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to suerior customer service, including quality, care and concern with each and every internal and external customer.
• Screens telephone calls and visitors.
• Types, photocopies and distributes general, confidential or inter-departmental correspondence, reports and policies as requested by the Supervisor.
• Coordinates schedule of appointments as required.
• Organizes and maintains files.
• Organizes, attends, records and transcribes minutes from meetings as required.
• Uses, protects, and discloses Optum patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Performs additional duties as assigned.
EDUCATION:
• High school diploma, G.E.D. or equivalent. Includes special certification required for specific jobs.
EXPERIENCE:
• Over 1 year and up to and including 3 years of clerical experience.
KNOWLEDGE, SKILLS, ABILITIES:
• Computer literate.
• Ability to type 40 wpm.
• Flexible and able to learn new tasks quickly.
• Ability to work effectively with people at all levels of the organization.