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Verified Job Customer Support / TeleCaller

Dental Receptionist - Experienced

Edmonton, Alberta
Customer Support / TeleCaller
#700297
Remote / WFH

Job Description

We are looking for a full-time experienced dental receptionist to join our busy University area clinic, Smilezone.

Schedule - Weekend coverage required when needed

Monday 12:30-8:30pm
Tuesday 7:30-3:30pm
Wednesday 12:30-8:30pm
Thursday 7:30-3:30pm
Friday 7:45am-5:15pm
Saturday OFF
Sunday OFF
2 years of dental reception experience is preferred for this position and knowledge of ClearDent is an asset. Hourly wage will be determined based on level of experience.

Our mission is to provide exceptional dentistry with unparalleled customer service in a mutually respectful work environment. The main qualifications we are looking for in a candidate are:

Strong communication skills
Attention to detail and organization
The ability to prioritize and multi-task
Strong ability to learn and apply knowledge to daily tasks
Exceptional phone etiquette and customer service skills
Background in Dental Administration and Accounts Receivable
Responsibilities will include but are not limited to:

Checking patients in for appointments
Billing patients out, sending claims to insurance companies and collecting money from patients
Data captures and chart audits
Assisting with all daily clinic tasks such as answering phones, greeting patients and addressing any patient concerns etc.
Ensuring patients are walking in happy and leaving even happier, we want all patients to feel like family
Highly competent with computers
Knowledge of Dental insurances is considered an asset
Knowledge of ClearDent is considered an asset
All other assigned tasks
If you are looking to take the next step in advancing your dental career, please forward your resume. A phone interview will be conducted as the first contact.

Job Types: Full-time, Permanent

Pay: $20.00-$28.00 per hour

Expected hours: 41.5 per week

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Vision care
Experience:

Dental receptionist: 1 year (preferred)
CurveHero: 1 year (preferred)
Work Location: In person

 
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