Verified Job
Back Office / Data Entry
Dental Patient Experience Coordinator / Dental Front Office Administrator
Back Office / Data Entry
#669881
Remote / WFH
Job Description
If you’re looking for a front desk role that’s more than answering phones and checking boxes, keep reading.
This position is for someone who wants to be a key player in a modern, patient-focused dental practice—someone who understands that the front office sets the tone for everything that follows. Our goal is to create an experience that feels thoughtful, seamless, and elevated from the moment a patient walks in (or calls) to the moment they leave.
We’re searching for a front office professional who enjoys people, thrives in a fast-paced environment, and takes pride in keeping systems organized and running smoothly. You’ll be central to patient communication, scheduling flow, insurance coordination, and creating an experience patients genuinely rave about.
Key Responsibilities
Patient Experience & First Impressions
Welcome patients with professionalism, warmth, and confidence
Create a calm, friendly check-in experience that puts patients at ease
Assist with paperwork and ensure patients feel supported from arrival to departure
Pay attention to the small details that make a big difference
Insurance, Billing & Administrative Support
Verify dental insurance prior to appointments
Enter insurance information accurately and consistently
Assist with billing questions in a clear, patient-friendly way
Scheduling, Recall & Practice Growth
Manage recall and reactivation of overdue patients
Help strategically fill hygiene and SRP schedules
Maintain and utilize a short-call list to minimize schedule gaps
Support new patient onboarding and follow-up
Marketing & Community Touchpoints
Assist with patient engagement programs (No Cavity Club, gifts, outreach, etc.)
Support review generation and help maintain a strong online presence
Daily Front Desk Operations
Check patients in and out efficiently
Enter lab cases correctly and track as needed
Jump in where needed to keep the day running smoothly
What We’re Looking For
Prior experience working in a dental office (required)
Someone who genuinely enjoys helping people and building rapport
Strong organizational and multitasking skills
Comfortable communicating in person and over the phone
Familiarity with dental scheduling or practice management software
A proactive, solutions-oriented mindset
Pride in accuracy, follow-through, and teamwork
Compensation & Benefits
$20–$30 per hour, depending on experience
401(k) with employer matching
Paid time off and paid holidays
Monthly performance-based bonuses
Health insurance options
In-house dental benefits
A supportive team that values growth, accountability, and positivity
Why Work With Us?
We believe dentistry should feel different—for patients and for the team. Our practice is built on intention, consistency, and respect. We focus on how people feel when they interact with us, and we take pride in creating an environment where both patients and staff can thrive.
If you’re looking for a workplace that values professionalism, gratitude, and continuous improvement, you’ll feel right at home here.
How to Apply
Please submit:
Your resume
A short note or video answering:
“What’s one simple thing you would do to help a new patient feel truly taken care of?”
We look forward to connecting with you.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
This position is for someone who wants to be a key player in a modern, patient-focused dental practice—someone who understands that the front office sets the tone for everything that follows. Our goal is to create an experience that feels thoughtful, seamless, and elevated from the moment a patient walks in (or calls) to the moment they leave.
We’re searching for a front office professional who enjoys people, thrives in a fast-paced environment, and takes pride in keeping systems organized and running smoothly. You’ll be central to patient communication, scheduling flow, insurance coordination, and creating an experience patients genuinely rave about.
Key Responsibilities
Patient Experience & First Impressions
Welcome patients with professionalism, warmth, and confidence
Create a calm, friendly check-in experience that puts patients at ease
Assist with paperwork and ensure patients feel supported from arrival to departure
Pay attention to the small details that make a big difference
Insurance, Billing & Administrative Support
Verify dental insurance prior to appointments
Enter insurance information accurately and consistently
Assist with billing questions in a clear, patient-friendly way
Scheduling, Recall & Practice Growth
Manage recall and reactivation of overdue patients
Help strategically fill hygiene and SRP schedules
Maintain and utilize a short-call list to minimize schedule gaps
Support new patient onboarding and follow-up
Marketing & Community Touchpoints
Assist with patient engagement programs (No Cavity Club, gifts, outreach, etc.)
Support review generation and help maintain a strong online presence
Daily Front Desk Operations
Check patients in and out efficiently
Enter lab cases correctly and track as needed
Jump in where needed to keep the day running smoothly
What We’re Looking For
Prior experience working in a dental office (required)
Someone who genuinely enjoys helping people and building rapport
Strong organizational and multitasking skills
Comfortable communicating in person and over the phone
Familiarity with dental scheduling or practice management software
A proactive, solutions-oriented mindset
Pride in accuracy, follow-through, and teamwork
Compensation & Benefits
$20–$30 per hour, depending on experience
401(k) with employer matching
Paid time off and paid holidays
Monthly performance-based bonuses
Health insurance options
In-house dental benefits
A supportive team that values growth, accountability, and positivity
Why Work With Us?
We believe dentistry should feel different—for patients and for the team. Our practice is built on intention, consistency, and respect. We focus on how people feel when they interact with us, and we take pride in creating an environment where both patients and staff can thrive.
If you’re looking for a workplace that values professionalism, gratitude, and continuous improvement, you’ll feel right at home here.
How to Apply
Please submit:
Your resume
A short note or video answering:
“What’s one simple thing you would do to help a new patient feel truly taken care of?”
We look forward to connecting with you.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
