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Dental Office Receptionist / Front Staff Member

California City, California
Receptionist
#531563
Remote / WFH

Job Description

Job Posting for Dental Office Receptionist / Front Staff Member at Esskay Dental
Job Description
Esskay Dental, a leading provider of comprehensive dental care, is currently seeking a dedicated and professional individual to join our team as a Dental Office Receptionist / Front Staff Member. Located in the heart of our community, Esskay Dental prides itself on offering top-quality dental services with a patient-centered approach. This full-time position offers a dynamic work environment where excellent customer service and patient care are paramount. Please note that this is not a remote job and the successful candidate will be required to work on-site at our dental facility.

The role of Dental Office Receptionist / Front Staff Member is instrumental in providing the first impression of the dental office to patients and visitors. As the face of Esskay Dental, you will play a crucial role in setting a welcoming tone and ensuring that all front desk operations run smoothly and efficiently.

Key Responsibilities
Greet patients warmly, creating a welcoming atmosphere.
Check patients in and out for appointments.
Answer phone calls and respond to emails promptly and professionally.
Schedule, reschedule, and confirm appointments.
Maintain and update patient records with accuracy.
Verify insurance eligibility and collect co-pays or outstanding balances.
Manage office supplies and maintain an organized front desk area.
Relay important information between patients and the dental team.
Educate patients on clinic policies, services, and post-procedure care as directed by the dentist.
Assist in coordinating daily office flow.
Support back-office operations when needed.
Required Skills and Qualifications
High school diploma or equivalent.
Previous experience in a dental or medical office is preferred but not required.
Excellent communication and interpersonal skills.
Proficiency in basic computer applications (Microsoft Office, dental software preferred).
Ability to handle sensitive information with confidentiality.
Strong organizational and multitasking abilities.
Positive attitude and professional demeanor.
What We Offer
Esskay Dental is committed to the growth and development of our employees. We offer a competitive salary based on experience and a supportive workplace that focuses on professional growth and development. Benefits include a framework aimed at fostering a positive work environment as well as employee dental care benefits.

Join Our Team
At Esskay Dental, we believe in delivering top-quality dental care with compassion. If you are dedicated to excellent patient service and want to be part of a growing, community-focused practice, we would love to hear from you.
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