Dental Front Office Assistant

Dental Front Office Assistant

Johnson & Associates Dental by ***** Dental
Fountain, CO
$14.81 – $18.00 per hour (based on experience)

Job Type

Full-time / Part-time (to be discussed during interview)

Job Summary

Johnson & Associates Dental, part of ***** Dental Group, is seeking a friendly, organized, and customer-service-driven Dental Front Office Assistant to join our Fountain, CO team. This role serves as the first point of contact for patients and plays a key role in ensuring smooth daily operations, excellent patient experiences, and efficient front office workflows.

Key Responsibilities

Patient Interaction & Customer Service

Greet patients warmly and provide a welcoming, professional atmosphere
Answer phone calls, respond to patient inquiries, and schedule appointments
Manage patient check-in and check-out, including processing payments and insurance verifications
Appointment Management

Coordinate and schedule patient appointments to optimize clinic flow
Send appointment reminders and follow up with patients regarding upcoming or rescheduled appointments
Administrative Duties

Maintain and update patient records accurately within the clinic’s database
Prepare and manage patient charts, ensuring all documentation is complete and properly filed
Handle correspondence, emails, and faxes related to patient care and clinic operations
Billing & Insurance

Verify patient insurance information and benefits prior to appointments
Process insurance claims and follow up on outstanding claims for timely reimbursement
Collect, record, and explain patient payments and billing information as needed
Office Coordination

Ensure the front desk and waiting area are clean, organized, and well-stocked
Assist with coordination of office events and patient outreach initiatives
Support the dental team with additional administrative tasks as needed to ensure efficient operations
Requirements

High school diploma or equivalent (required)
2 years Dental Experience
Additional certification in office administration or a related field is a plus
Skills & Competencies

Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Proficiency with dental practice management software and basic office tools (e.g., Microsoft Office)
Ability to multitask and manage time effectively in a fast-paced environment
Customer service-oriented with a friendly and professional demeanor
Other Qualifications

Knowledge of dental terminology and procedures is a plus
Familiarity with dental insurance billing and coding practices
Ability to maintain confidentiality and handle sensitive patient information
Why Join ***** Dental Group?

Supportive, team-oriented work environment
Opportunities for growth within a multi-clinic dental organization
Structured workflows and consistent scheduling
Competitive hourly pay based on experience
Fair Opportunity Employer

Elite Dental Group is an Equal Opportunity Employer committed to providing fair and equitable consideration for all applicants. We welcome candidates of all backgrounds and do not discriminate based on race, color, religion, national origin, gender, ****** orientation, age, disability, veteran status, or any other protected characteristic. We are dedicated to maintaining an inclusive and supportive workplace where everyone has the opportunity to grow and succeed.

Job Type: Full-time

Pay: $14.81 - $18.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid time off
Experience:

Dental Front Office : 2 years (Required)
Ability to Commute:

Cañon City, CO 81212 (Required)
Work Location: In person