Verified Job
Delivery
Delivery Partner Manager
Delivery
#49846
Remote / WFH
Team Global Express
Job Description
About the Role
At Team Global Express, our Delivery Partner network is critical to how we deliver for customers across Australia. As the Delivery Partner Manager, North West, you will lead and manage the end-to-end compliance and governance framework supporting a national subcontractor network of more than 3,000 partners.
You’ll be responsible for ensuring subcontractor onboarding, compliance, and contract management processes are executed with precision, integrity, and in line with regulatory and commercial requirements. This is a leadership role where you will drive strong governance standards, enable operational excellence, and foster a high-performing team culture.
Working closely with Procurement, Legal, Risk, Safety and Operations, you’ll play a key role in strengthening compliance maturity, improving processes, and ensuring our Delivery Partner ecosystem operates safely, legally, and efficiently.
What You’ll Do
Lead and manage the Delivery Partner governance and compliance framework, ensuring alignment with company policies, procurement standards and regulatory requirements
Oversee end-to-end subcontractor onboarding, ensuring all checks, documentation and contract execution are accurate, compliant and completed on time
Maintain 100% compliance across systems (e.g. ComplianceHub), ensuring all partner records, contracts and documentation are stored, auditable and up to date
Monitor compliance performance across the subcontractor network, proactively identifying risks and enforcing a zero-tolerance approach to non-compliance
Act as the escalation point for complex compliance issues and support resolution across stakeholders
Manage subcontractor contracts, including review, execution, storage, renewals and expiry tracking
Partner with Procurement, Legal and Operations to support contract negotiations and variations
Lead, coach and develop a team of Compliance Specialists, driving accountability, performance and continuous improvement
Identify opportunities to streamline onboarding and compliance processes to improve efficiency and partner experience
Support internal and external audits, maintain governance procedures and manage risk registers
Collaborate across the business to strengthen subcontractor governance and contribute to broader operational and commercial outcomes
Champion safety, ensuring compliance with Chain of Responsibility (CoR), WHS and all relevant legislation
What You Bring
Proven experience leading governance or compliance functions, ideally within transport, logistics, supply chain or another regulated industry
Strong expertise in contract management, subcontractor onboarding and compliance administration
Ability to interpret legislation, policies and commercial terms and translate them into practical processes and controls
Demonstrated leadership experience, with the ability to build, develop and lead high-performing teams
Strong stakeholder engagement and communication skills, with the ability to influence across multiple business functions
Experience with compliance systems and platforms (e.g. ComplianceHub, SAP, Coupa, DocuSign or similar)
Knowledge of subcontractor or supplier compliance requirements, including CoR, WHS and Modern Slavery obligations
Strong analytical and problem-solving capability, with experience driving process improvement (Lean, Six Sigma or similar highly regarded)
A collaborative, commercially minded approach with the ability to connect compliance outcomes to broader business performance
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/ .
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, ****** orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & ******* screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
At Team Global Express, our Delivery Partner network is critical to how we deliver for customers across Australia. As the Delivery Partner Manager, North West, you will lead and manage the end-to-end compliance and governance framework supporting a national subcontractor network of more than 3,000 partners.
You’ll be responsible for ensuring subcontractor onboarding, compliance, and contract management processes are executed with precision, integrity, and in line with regulatory and commercial requirements. This is a leadership role where you will drive strong governance standards, enable operational excellence, and foster a high-performing team culture.
Working closely with Procurement, Legal, Risk, Safety and Operations, you’ll play a key role in strengthening compliance maturity, improving processes, and ensuring our Delivery Partner ecosystem operates safely, legally, and efficiently.
What You’ll Do
Lead and manage the Delivery Partner governance and compliance framework, ensuring alignment with company policies, procurement standards and regulatory requirements
Oversee end-to-end subcontractor onboarding, ensuring all checks, documentation and contract execution are accurate, compliant and completed on time
Maintain 100% compliance across systems (e.g. ComplianceHub), ensuring all partner records, contracts and documentation are stored, auditable and up to date
Monitor compliance performance across the subcontractor network, proactively identifying risks and enforcing a zero-tolerance approach to non-compliance
Act as the escalation point for complex compliance issues and support resolution across stakeholders
Manage subcontractor contracts, including review, execution, storage, renewals and expiry tracking
Partner with Procurement, Legal and Operations to support contract negotiations and variations
Lead, coach and develop a team of Compliance Specialists, driving accountability, performance and continuous improvement
Identify opportunities to streamline onboarding and compliance processes to improve efficiency and partner experience
Support internal and external audits, maintain governance procedures and manage risk registers
Collaborate across the business to strengthen subcontractor governance and contribute to broader operational and commercial outcomes
Champion safety, ensuring compliance with Chain of Responsibility (CoR), WHS and all relevant legislation
What You Bring
Proven experience leading governance or compliance functions, ideally within transport, logistics, supply chain or another regulated industry
Strong expertise in contract management, subcontractor onboarding and compliance administration
Ability to interpret legislation, policies and commercial terms and translate them into practical processes and controls
Demonstrated leadership experience, with the ability to build, develop and lead high-performing teams
Strong stakeholder engagement and communication skills, with the ability to influence across multiple business functions
Experience with compliance systems and platforms (e.g. ComplianceHub, SAP, Coupa, DocuSign or similar)
Knowledge of subcontractor or supplier compliance requirements, including CoR, WHS and Modern Slavery obligations
Strong analytical and problem-solving capability, with experience driving process improvement (Lean, Six Sigma or similar highly regarded)
A collaborative, commercially minded approach with the ability to connect compliance outcomes to broader business performance
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/ .
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, ****** orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & ******* screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
