Delivery Manager

Full job description
Salary range: £53,857-£61,470
Grade: L5, Z1
Location: 5 Pancras Square, London N1C 4AG
Contract Type: Permanent
Hours per week: 36
Closing date: Thursday 26th June 2025; 23:55
Interviews to be held: first round remotely via MS Teams with a second round at 5 Pancras Square.
This role will be required to work a minimum of one day per week in the office (Tuesdays)

About us
Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study, and visit. Because we’re not just home to the UK’s fast-growing economy, we’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. You can help shape a better future for us all by overseeing the efficient timely delivery of high-quality digital products and services that address our citizens’ needs.

The role
Reporting to the Lead Delivery Manager, the role of Delivery Manager works with multidisciplinary teams to develop environments they can thrive in, instilling a culture of continuous improvement and helping them overcome challenges.

You will work closely with product managers, designers and developers using your experience and expertise to support the build and improvement of digital products and services for Camden's communities and the teams that support them. We are particularly interested in speaking to people who have experience working with CRMs or enterprise level content managed websites, with multiple integrations and a complex mix of stakeholders.

You will undertake all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection/GDPR, the Council’s Equal Opportunities and Customer Care policies.

About You
As Delivery Manager you will lead the end-to-end delivery of new digital services by multi-disciplinary product teams through the product lifecycle and into continuous delivery and support.

You will be experienced in leading the delivery of evidence driven, user needs focussed product backlogs, from inception to first delivery and beyond.

You will have a comprehensive understanding of the design, technology and data principles used by cross-discipline product teams with proven experience of agile delivery. You will have taken responsibility for the delivery of digital products and services within private or public organisations.

You will have experience of using agile tools and techniques and be able to decide when it is appropriate to use them and constantly strive to help our team to work better and share knowledge across the council and wider local government network.

You are comfortable working with numerous stakeholders across all levels of seniority, ensuring they are kept informed at every stage of delivery and confidently communicate across the whole organisation using a high standard of written and verbal presentation.

You will be a champion for agile delivery and take an active role in developing our Delivery community of practice, working across the organisation and outside to develop our team and engage others in it.

For more information regarding this role please refer to the job profile by clicking on the link below:
http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10+++222/file/document?inline

What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7+74 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG. Read more