Verified Job
IT / Software / Data Analyst
DC IT Technician
IT / Software / Data Analyst
#716330
Remote / WFH
OVHcloud
Job Description
Permanent contract
Industry
NORTH SYDNEY, AU, NSW 2060
RECRUITMENT PROCESS
1. Meeting with our Talent Acquisition Specialist:
2. Interview with the Manager:
3. Assessment (if relevant)
4. Meeting with a Peer, Team Member, or Director
5. Final debrief, Feedback & Decision
OUR BENEFITS & PERKS
✔︎ A Hybrid Remote Work Policy
✔︎ An Employee Shareholding Plan
✔︎ A Service Recognition Program
✔︎ Subsidies for Holiday and Sports Activities
✔︎ On-site Nursery/Daycare (depending on location)
Plus:
✔︎ Multicultural Teams
✔︎ Well-Equipped Modern Workspaces
✔︎ An Online Learning and Certification Platform
✔︎ Digital Medical and Social Support Services for you and your family
JOIN THE OVHCLOUD JOURNEY
OVHcloud values and supports the diversity of the people we hire.
For us, Diversity means fostering a workplace where individual differences are recognized, appreciated, and respected, allowing everyone to develop their full potential and strengths.
Be free to be yourself!
IA IN OUR DNA
Artificial Intelligence is reinventing our business every day.
Join us to explore its immense possibilities and co-build the future!
SUSTAINABILITY AT OVHCLOUD: A DEEP COMMITMENT
Want to contribute to unique projects to build the Open Cloud together? Let's go! At OVHcloud, we are driven by the same desire: to build the future together and champion the freedom to innovate.
DC IT Technician
Within your #OneTeam
You will provide level 1 support to datacenter teams, subsidiaries and OVH customers as well as help to set up and maintain datacenters. You will be part of a group of L1 technician teams that operate 24/7, managed by a Team Leader.
Your main responsibilities :
Optimize bays for new servers
Wire the incoming cables and network of servers within a bay, respecting the wiring scheme
Install servers as required by the Team Leaders and in accordance with the operational plan
Assemble and install computer hardware (assemble/install/ upgrade/update computers)
Follow safety rules and regulatory requirements.
Call in an L2 technician if needed
Your future impact
In 6 months
Contribute to the continuous improvement of the department, meeting the requirements set out in the quality management system.
And in 1 year
Help maintain good customer relations and customer satisfaction on a daily basis
x
Skills required :
Intervene on the servers in response to monitoring alerts or customer tickets
Upgrade the servers (change obsolete components) according to the list of work to be carried out
Undertake curative maintenance on delivered servers
Identify intervention stages using diagnostic information
Apply maintenance procedures
Update wiring systems
Restructure computer bays
Implement actions to resolve problems related to the server environment
Ensure computers are functioning properly via analysis and monitoring
Set up specifications and maintain databases (server, components and other)
Manage and resolve system failures quickly and well
Call in an L2 technician and escalate incident tickets to L2 support if needed
That's a plus :
Understanding of OVH products desirable but not essential.
Industry
NORTH SYDNEY, AU, NSW 2060
RECRUITMENT PROCESS
1. Meeting with our Talent Acquisition Specialist:
2. Interview with the Manager:
3. Assessment (if relevant)
4. Meeting with a Peer, Team Member, or Director
5. Final debrief, Feedback & Decision
OUR BENEFITS & PERKS
✔︎ A Hybrid Remote Work Policy
✔︎ An Employee Shareholding Plan
✔︎ A Service Recognition Program
✔︎ Subsidies for Holiday and Sports Activities
✔︎ On-site Nursery/Daycare (depending on location)
Plus:
✔︎ Multicultural Teams
✔︎ Well-Equipped Modern Workspaces
✔︎ An Online Learning and Certification Platform
✔︎ Digital Medical and Social Support Services for you and your family
JOIN THE OVHCLOUD JOURNEY
OVHcloud values and supports the diversity of the people we hire.
For us, Diversity means fostering a workplace where individual differences are recognized, appreciated, and respected, allowing everyone to develop their full potential and strengths.
Be free to be yourself!
IA IN OUR DNA
Artificial Intelligence is reinventing our business every day.
Join us to explore its immense possibilities and co-build the future!
SUSTAINABILITY AT OVHCLOUD: A DEEP COMMITMENT
Want to contribute to unique projects to build the Open Cloud together? Let's go! At OVHcloud, we are driven by the same desire: to build the future together and champion the freedom to innovate.
DC IT Technician
Within your #OneTeam
You will provide level 1 support to datacenter teams, subsidiaries and OVH customers as well as help to set up and maintain datacenters. You will be part of a group of L1 technician teams that operate 24/7, managed by a Team Leader.
Your main responsibilities :
Optimize bays for new servers
Wire the incoming cables and network of servers within a bay, respecting the wiring scheme
Install servers as required by the Team Leaders and in accordance with the operational plan
Assemble and install computer hardware (assemble/install/ upgrade/update computers)
Follow safety rules and regulatory requirements.
Call in an L2 technician if needed
Your future impact
In 6 months
Contribute to the continuous improvement of the department, meeting the requirements set out in the quality management system.
And in 1 year
Help maintain good customer relations and customer satisfaction on a daily basis
x
Skills required :
Intervene on the servers in response to monitoring alerts or customer tickets
Upgrade the servers (change obsolete components) according to the list of work to be carried out
Undertake curative maintenance on delivered servers
Identify intervention stages using diagnostic information
Apply maintenance procedures
Update wiring systems
Restructure computer bays
Implement actions to resolve problems related to the server environment
Ensure computers are functioning properly via analysis and monitoring
Set up specifications and maintain databases (server, components and other)
Manage and resolve system failures quickly and well
Call in an L2 technician and escalate incident tickets to L2 support if needed
That's a plus :
Understanding of OVH products desirable but not essential.
