Database Administrator - NA Service Delivery Group (USA)

Job description
Company Description

CBN Secure Technologies Inc. (CBN STI) is a leader in the manufacture and production of award-winning polycarbonate identification products (driver’s license and identification (DL/ID) cards, passport data page) for various US states and international customers. Current DL/ID customers include the States of Virginia, North Carolina, South Carolina, New York, and Wisconsin

What We Can Offer You
• Compensation: We seek long term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:
• A 401k with company matching contributions;
• Paid time off (PTO);
• Group health, dental, vision, and life insurance;
• Access to employee and family assistance program; and
• Access to virtual mental health and wellness apps.
• Career: As a knowledge-based organization we will provide you with a wealth of learning opportunities and challenging work that will grow your knowledge, skills and abilities. At CBN STI, we encourage and empower our employees to chart their own career path, putting you in control of your future.
• Culture: Personal character is the foundation of our culture. CBN STI’s 7 Core Principles shape and guide our behaviours and underpin the sense of community you will experience at CBN STI. Equity, diversity and inclusivity are important to us as an organization, and we are committed to fostering and developing a work environment where every employee is treated with dignity and respect.

Job Description

Internal Job Title: Database Administrator

Job Type: Permanent, Full-Time

Location: United States (Continental)

Work Model: Remote

Position Summary

As a Database Administrator in our North American Driver and Vehicle Solutions (DVIS) group, you will be responsible for designing, implementing, and maintaining the database systems that underpin our suite of driver information system solutions for our US customers (VA, NC, NY, and WI Department of Motor Vehicles).

Responsibilities
• Database Design and Development
• Design Database Structures: Create logical and physical database designs that meet application requirements and optimize performance.
• Develop Schemas: Define and manage database schemas, including tables, indexes, views, and relationships.
• Implement Data Models: Use Entity-Relationship (ER) diagrams and normalization techniques to ensure efficient data organization.
• Conduct Growth Projections: and capacity planning to accommodate future growth
• Database Installation:
• Installation: Utilize orchestration tools to ensure consistency on installs
• Query Optimization
• Write SQL Queries: Develop complex SQL queries to retrieve, manipulate, and analyze data effectively.
• Optimize Performance: Analyze query performance and implement indexing strategies to enhance data retrieval speed.
• Stored Procedures and Functions: Create and maintain stored procedures, triggers, and user-defined functions to automate tasks and enforce business logic.
• Data Security and Integrity
• Implement Security Measures: Establish user roles and permissions to protect sensitive data from unauthorized access.
• Ensure Data Integrity: Use constraints, transactions, and validation rules to maintain accurate and consistent data.
• Performance Monitoring
• Monitor Database Performance: Regularly track database performance metrics to identify bottlenecks or issues.
• Tune Databases: Adjust configurations, indexes, and queries based on performance analysis to ensure optimal operation.
• Collaboration with Development Teams
• Work with Application Developers: Collaborate closely with software developers to integrate database solutions with applications.
• Provide Technical Support: Assist development teams in troubleshooting database-related issues during application development.
• Testing and Troubleshooting
• Conduct Database Testing: Implement testing procedures to validate database functionality, performance, and security.
• Debug Issues: Identify and resolve database errors or performance problems promptly.
• Root Cause Analysis: Write clear on concise reports on root cause of incidents.
• Backup and Recovery Management
• Manage Backups: Establish regular backup schedules to ensure data is securely backed up.
• Develop Recovery Plans: Create disaster recovery plans to restore databases in case of failure or data loss.
• Documentation
• Create Technical Documentation: Maintain comprehensive documentation of database designs, processes, standards, and procedures for future reference.
• Update Documentation Regularly: Ensure that all documentation reflects current practices and system configurations.

Qualifications

Knowledge
• Bachelor’s degree in Computer Science/Engineering (or related field) or equivalent combination of relevant education and years of work experience
• Oracle and/or PostgreSQL certifications are assets, but not required
• Knowledge of the following:
• Database design principles and data modeling
• ETL processes and data warehousing concepts
• Data security best practices
• Cloud based database services
• Agile development methodologies
• ITIL processes

Experience
• 5+ years of database administration experience

Technical Environment
• O/S: Linux
• DBMS: Oracle (ASM) and Postgres
• Query Languages: SQL
• Scripting Languages: Python, Bash
• Cloud: AWS/Azure
• Configuration/Orchestration: Puppet, Ansible, Chef

Soft Skills and Competencies
• Critical thinking skills
• Analytical skills, problem solving skills
• Interpersonal skills
• Communication, Teamwork and Collaboration
• Organization and time management skills
• Attention to detail
• Self-directed

MANDATORY REQUIREMENTS
• Must be legally eligible to work in the USA
• Language: Must be fluent in English (reading, writing, speaking)
• Travel: Ability to travel domestically/internationally approx. 3-4 weeks/year

Additional Information

CBN STI is a subsidiary of Canadian Bank Note Company (CBN). CBN designs and develops industry leading solutions for the following domains: Border Security, Civil Identity, Driver Identification and Vehicle Information, Currency and Excise Control, and Lottery and Charitable Gaming. To learn more, visit www.cbnco.com.

As an Equal Opportunity Employer, CBN STI/CBN is committed to achieving a skilled workforce that reflects the diversity of the American population. We welcome and encourage applications from individuals of all backgrounds, including but not limited to women, visible minorities, persons with disabilities, Indigenous peoples, and members of the 2SLGBTQ+ community.

CBN STI/CBN is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require. Read more