Verified Job
Customer Support / TeleCaller
Data Entry Specialist
Customer Support / TeleCaller
#682691
Remote / WFH
Job Description
Full job description
Job Description:
This role involves working in a fast-paced production environment entering data from various tax documents into multiple systems for the Department of Revenue. The ideal candidate will efficiently and accurately enter the time sensitive, confidential information while maintaining a high level of speed and precision. In addition to data entry this position requires reviewing & correcting errors that require analysis within the tax system. Success in this role depends on strong attention to detail, the ability to multi-task effectively and a genuine enthusiasm for high-speed environments.
Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO.
Local Only Candidates - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.
To submit a candidate to this position, they will be required to take a data entry test through SHL Talent Central. These tests must be completed in SHL Talent Central, if this tool is not used, the tests cannot be accepted. Anyone without test results or who do not meet the minimum test results will be rejected due to qualifications. Please attach the candidate's testing results to their bid when submitting.
Responsibilities:
Enter customer and account data by inputting text and numerical information from an imaged document.
Works independently to research, analyze and validate documents that require a more detailed review.
Consult a procedural manual for direction.
Requirements:
Proven data entry work experience
Key a minimum of 12,000 keystrokes per hour
Use and follow policy and procedures
Ability to work in a production-based environment with a high degree of accuracy
Demonstrate critical thinking
Detail oriented
High degree of adaptability
Experience with MS Office, and Google Suites
About ADOR
The Arizona Department of Revenue is focused on providing an exceptional experience for our staff and customers. We live our Mission Serve Taxpayers! Our culture is important to us and we seek people that love to learn, enjoy collaborating with different groups to solve problems, and like a fun challenge.
Requirements:
High volume keying in a production-based environment with standards, goals and deadlines
The test results will need to reflect below. If the candidate does not meet these scores, the bid will be rejected.
Data Entry Alpha Numeric [Onscreen]: 12,000 Accuracy: 95% or higher
Typing - General [3 Minutes Onscreen]: 50 WPM Accuracy: 95% or higher
Required Skills
High volume keying in a production-based environment with standards, goals and deadlines (12,000 KPH)
Google Suite/Microsoft
Job Description:
This role involves working in a fast-paced production environment entering data from various tax documents into multiple systems for the Department of Revenue. The ideal candidate will efficiently and accurately enter the time sensitive, confidential information while maintaining a high level of speed and precision. In addition to data entry this position requires reviewing & correcting errors that require analysis within the tax system. Success in this role depends on strong attention to detail, the ability to multi-task effectively and a genuine enthusiasm for high-speed environments.
Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO.
Local Only Candidates - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.
To submit a candidate to this position, they will be required to take a data entry test through SHL Talent Central. These tests must be completed in SHL Talent Central, if this tool is not used, the tests cannot be accepted. Anyone without test results or who do not meet the minimum test results will be rejected due to qualifications. Please attach the candidate's testing results to their bid when submitting.
Responsibilities:
Enter customer and account data by inputting text and numerical information from an imaged document.
Works independently to research, analyze and validate documents that require a more detailed review.
Consult a procedural manual for direction.
Requirements:
Proven data entry work experience
Key a minimum of 12,000 keystrokes per hour
Use and follow policy and procedures
Ability to work in a production-based environment with a high degree of accuracy
Demonstrate critical thinking
Detail oriented
High degree of adaptability
Experience with MS Office, and Google Suites
About ADOR
The Arizona Department of Revenue is focused on providing an exceptional experience for our staff and customers. We live our Mission Serve Taxpayers! Our culture is important to us and we seek people that love to learn, enjoy collaborating with different groups to solve problems, and like a fun challenge.
Requirements:
High volume keying in a production-based environment with standards, goals and deadlines
The test results will need to reflect below. If the candidate does not meet these scores, the bid will be rejected.
Data Entry Alpha Numeric [Onscreen]: 12,000 Accuracy: 95% or higher
Typing - General [3 Minutes Onscreen]: 50 WPM Accuracy: 95% or higher
Required Skills
High volume keying in a production-based environment with standards, goals and deadlines (12,000 KPH)
Google Suite/Microsoft
