Verified Job
Back Office / Data Entry
DARWIN - Data Entry
Back Office / Data Entry
#523643
Remote / WFH
Job Description
Data Entry/Point of Sale Officer
4 days a week (8am – pm Tuesday - Friday)
Sea Swift is looking for enthusiastic team members who value respect, teamwork, and safety in the work they do. We place great importance on safety and take pride and accountability in the work we do at the highest level of service we can provide to our internal and external customers. If this sounds like you, we would love to hear from you!
The primary function of this role is to support the operations team by calculating and processing customer payments of freight and providing accurate and timely data entry to meet the vessel’s schedules and the requirements of other departments in accordance with Sea Swift documented procedures and standards.
What you will be doing:
Manage the link between customers and our Customer Interface teams (Customer Support, Operations, Marine & Finance);
Provide exceptional customer service;
Establish and continuously improve the cargo claims systems and processes to effectively support the aim of reducing the incidence of cargo claims;
Develop and maintain a high level of customer service;
Reduce incorrect charges resulting from inaccurate weights and measurements.
What skills are required:
Intermediate computer ability (Outlook, Word, Excel), ability to learn a new system and cash handling/EFTPOS experience;
Demonstrated experience regarding cargo receivables, consolidation, and dispatching processes;
Demonstrated experience of dealing with customers who are delivering cargo.
You must have the right to live and work in Australia to apply for this role. Only successful candidates will be contacted.
The successful applicant will be subject to interview, reference checks, drug and ******* screen, and pre-employment medical.
Sea Swift is an equal opportunity employer.
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4 days a week (8am – pm Tuesday - Friday)
Sea Swift is looking for enthusiastic team members who value respect, teamwork, and safety in the work they do. We place great importance on safety and take pride and accountability in the work we do at the highest level of service we can provide to our internal and external customers. If this sounds like you, we would love to hear from you!
The primary function of this role is to support the operations team by calculating and processing customer payments of freight and providing accurate and timely data entry to meet the vessel’s schedules and the requirements of other departments in accordance with Sea Swift documented procedures and standards.
What you will be doing:
Manage the link between customers and our Customer Interface teams (Customer Support, Operations, Marine & Finance);
Provide exceptional customer service;
Establish and continuously improve the cargo claims systems and processes to effectively support the aim of reducing the incidence of cargo claims;
Develop and maintain a high level of customer service;
Reduce incorrect charges resulting from inaccurate weights and measurements.
What skills are required:
Intermediate computer ability (Outlook, Word, Excel), ability to learn a new system and cash handling/EFTPOS experience;
Demonstrated experience regarding cargo receivables, consolidation, and dispatching processes;
Demonstrated experience of dealing with customers who are delivering cargo.
You must have the right to live and work in Australia to apply for this role. Only successful candidates will be contacted.
The successful applicant will be subject to interview, reference checks, drug and ******* screen, and pre-employment medical.
Sea Swift is an equal opportunity employer.
#J-18808-Ljbffr
