Cyber Operations Manager

Full job description
Cyber Operations Manager - Ramsay Health Care
Enjoy flexibility - Remote – Hybrid
Are you a strategic leader passionate about safeguarding healthcare innovation?
Ramsay Health Care is seeking a dedicated and experienced Cyber Operations Manager to lead our Cybersecurity Operations team. This critical role will be instrumental in protecting our organisation's digital assets and ensuring the continuity of our vital healthcare services.
About the role:
As the Cyber Operations Manager, you will spearhead Ramsay Health Care’s Cybersecurity Operations. The role will report to the Deputy CISO and will manage a team of four people.
Your core responsibilities will include:
Lead the cybersecurity operations team in monitoring, detecting, and responding to cybersecurity incidents.
Develop and maintain cybersecurity operations playbooks, escalation procedures, and incident response plans.
Oversee the integration and optimisation of SIEM, SOAR and threat intelligence platforms.
Establish and maintain threat modelling practices (e.g., STRIDE, PASTA) to map attack paths, quantify business impact, and guide risk-based prioritisation.
Coordinate with internal and external stakeholders during major incidents.
Provide regular reporting on cybersecurity operations metrics, threat trends, and operational performance.
Manage the relationship with the Managed Security Service Provider (MSSP), ensuring quality, optimisation and alignment with internal processes.
Coordinate Ramsay’s enterprise-wide security assessments such as Red Teaming ensuring a proper collaboration with internal stakeholders and external partners.
Drive continuous improvement in cybersecurity operations capabilities through automation and training.
Ensure compliance with regulatory requirements and internal security policies.
Collaborate with other cybersecurity teams to align threat detection with enterprise risk posture.
Who you are:
Success in this role demands exceptional stakeholder management skills. You will foster strong collaboration between cybersecurity, IT operations, resolver groups, our Managed Security Service Provider (MSSP), and business leaders. You possess a deep understanding of cybersecurity principles and a proven ability to lead and inspire a team in a dynamic environment.
Join Ramsay Health Care and contribute to our mission of 'People caring for people' by ensuring the security and resilience of our digital infrastructure.
Essential
Minimum 5 years of experience in cybersecurity operations, including cybersecurity operations leadership.
Strong understanding of SIEM, SOAR, UBA and CTI platforms, detection engineering, threat detection and incident response workflows.
Proven ability to lead and mentor cybersecurity operations teams.
Experience with threat intelligence platforms, log analysis, and forensic investigations.
Familiarity with MITRE ATT&CK, NIST, ISO 27001, and other cybersecurity frameworks.
Familiarity with threat modelling and Continuous Threat Exposure Management frameworks (e.g., STRIDE, PASTA) and their application to enterprise environments.
Strong understanding of risk-based prioritisation, business impact assessment, and attack path analysis.
Excellent communication and stakeholder engagement skills.
Ability to collaborate with IT, HR, legal, compliance, cyber insurance and executive teams.
Strong analytical and decision-making capabilities under pressure.
Desirable
Bachelor’s degree in Cybersecurity, Information Technology, or related field (preferred).
Certifications such as CISSP, CISM, GIAC, or equivalent.
Experience in healthcare or critical infrastructure environments.
Knowledge of automation tools and scripting for cybersecurity operations efficiency.
Knowledge of cloud, application, and identity security tools (e.g., Wiz, CrowdStrike Falcon Identity Threat Protection, SonarQube, AWS GuardDuty).
Benefits
Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.
Ramsay Rewards: Access great deals at over 100+ major retailers
Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.
Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.
About Us
Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
Requirements
A National Police Check conducted within the previous 12 months may be asked of you
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Applications Close: 26th February 2026
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com