Customer Support

Job Description

Looking For Experienced Candidates in a Renowned BPO Client @Kolkata

Our Company operates as a business services provider firm. The Company provides business outsourcing and back office support solutions in banking, finance, telecom, healthcare, travel, hospitality, retail, consumer good, oil, gas, and technology sectors worldwide.

Designation:Process Executive

Job Role
• E-Commerce customer support voice support
• Take calls over the phone which involves working in different time zones,
• Handling customer calls and initiate the right responses to them, positively and professionally.
• Flexible to work in shift.

Requirements
• Excellent English - both in verbal and written communication skills.
• Knowledge of customer service principles and practices.
• Good technical knowledge.
• Experience : Any fresher experienced in customer service role.
• Shift : Rotational shift / flexible to work in Night shifts.
• Education : Any undergraduate / graduate / post Graduate can apply.

Benefits
• Drop is available only during odd hours provided the candidate is within the transport boundary

Requirements
Excellent English - both in verbal and written communication skills. Knowledge of customer service principles and practices. Good technical knowledge. Experience : Any fresher experienced in customer service role. Shift : Rotational shift / flexible to work in Night shifts. Education : Any undergraduate / graduate / post Graduate can apply Read more