Verified Job
Telesales / Telemarketing
Customer Support Voice & Non-Voice Call Center Agent
Telesales / Telemarketing
#748058
Remote / WFH
Amazon
Job Description
We are looking for a Voice & Non-Voice Call Center Agent to join our team at Amazon. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹16,000 - ₹28,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Age criteria 18 to 30 years
• It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Voice & Non-Voice Call Center Agent job
Please go through the FAQs to get all answers related to the given Customer Support Voice & Non-Voice Call Center Agent job
Can freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Voice & Non-Voice Call Center Agent role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹28,000 per month in this Customer Support Voice & Non-Voice Call Center Agent position.
What shift and timings does this job follow?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lavale, Pune.
How many openings are available for this position?
Ans : There are 6 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job is located in Lavale, Pune.
Why should you apply for this Customer Support Voice & Non-Voice Call Center Agent job?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job offers a salary between ₹16,000-₹28,000 per month. This is a Both opportunity and has 6 openings available.
Candidates can call HR for more info.
Key Responsibilities:
• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Age criteria 18 to 30 years
• It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Voice & Non-Voice Call Center Agent job
Please go through the FAQs to get all answers related to the given Customer Support Voice & Non-Voice Call Center Agent job
Can freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Voice & Non-Voice Call Center Agent role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹28,000 per month in this Customer Support Voice & Non-Voice Call Center Agent position.
What shift and timings does this job follow?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lavale, Pune.
How many openings are available for this position?
Ans : There are 6 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job is located in Lavale, Pune.
Why should you apply for this Customer Support Voice & Non-Voice Call Center Agent job?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job offers a salary between ₹16,000-₹28,000 per month. This is a Both opportunity and has 6 openings available.
Candidates can call HR for more info.
