Verified Job
Customer Support / TeleCaller
Customer Support Specialist
Customer Support / TeleCaller
#238885
Remote / WFH
Job Description
About the Role
• You will be responsible for working directly with the Seller Team. You will be responsible for handling the end to end process from client acquisition till supporting the of seller team through email/chat and voice line of business.
• Contributes to team effort by accomplishing related results as needed.
• You will work directly with their team leads and senior partners to provide feedback on improving support experiences and agent processes.
• You will be responsible to handle queries or support potential sellers with their onboarding
Requirement
• You must be a graduate from a recognized University/College.
• You have a minimum one-year sales, technical, product, and/or customer support experience.
• You are a computer savvy (knows their way around an e-commerce platform, able to use a smartphone and laptop)
• Impeccable communication and confidence in written interactions (English). You can interject your personality when communicating without sounding unprofessional.
• A positive and people first” attitude. You take on new challenges with a smile, even under pressure.
Salary - 25k -30k
Location - Jaipur
Cab Provided
Refreshments given
• You will be responsible for working directly with the Seller Team. You will be responsible for handling the end to end process from client acquisition till supporting the of seller team through email/chat and voice line of business.
• Contributes to team effort by accomplishing related results as needed.
• You will work directly with their team leads and senior partners to provide feedback on improving support experiences and agent processes.
• You will be responsible to handle queries or support potential sellers with their onboarding
Requirement
• You must be a graduate from a recognized University/College.
• You have a minimum one-year sales, technical, product, and/or customer support experience.
• You are a computer savvy (knows their way around an e-commerce platform, able to use a smartphone and laptop)
• Impeccable communication and confidence in written interactions (English). You can interject your personality when communicating without sounding unprofessional.
• A positive and people first” attitude. You take on new challenges with a smile, even under pressure.
Salary - 25k -30k
Location - Jaipur
Cab Provided
Refreshments given
