Customer Support Representative|Night Shift|

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Customer Care
1 month
India
Gujarat
Ahmedabad Get directions →
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ID: 383393
Published 1 month ago by Esmsys
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In Customer Care category
Ahmedabad, Gujarat, India
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We are looking for Customer Service Representative having 1-2 years of exp to manage calls, customer service inquirers, etc,

Main Activities:
• Open and maintain customer records by updating account information in the backend
• Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests
• Resolve product or service problems by clarifying the customer's complaint / issues
• Prepares product or service reports by collecting and analysing customer information
• Contribute to team effort by accomplishing related results as required

What are we looking for :
• Having Experience in international semi- voice calling process.
• Excellent verbal communication skills in English is a must
• Knowledge / understanding of online user behaviour
• Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

We are looking for Customer Service Representative having 1-2 years of exp to manage calls, customer service inquirers, etc,

Main Activities:
• Open and maintain customer records by updating account information in the backend
• Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests
• Resolve product or service problems by clarifying the customer's complaint / issues
• Prepares product or service reports by collecting and analysing customer information
• Contribute to team effort by accomplishing related results as required

What are we looking for :
• Having Experience in international semi- voice calling process.
• Excellent verbal communication skills in English is a must
• Knowledge / understanding of online user behaviour
• Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must
Esmsys
Esmsys
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