Verified Job
Customer Support / TeleCaller
Customer Support Representative Work from Home
Customer Support / TeleCaller
#431275
Remote / WFH
Job Description
Work from Home, working in BPO industry in Minnesota, United States.
• Outbound dialing to our senior clients and transferring to licensed Medicare sales agents.
• Asking and recording pre-qualifying questions.
• Using sales and communication skills to engage and educate clients.
• Building rapport through authentic conversations.
• Using our proprietary tools to record information and assisting clients in improving their coverage.
• Following our sales scripts and best practices.
• Consistently achieving call, transfer, sale and talk time targets.
• Outbound dialing to our senior clients and transferring to licensed Medicare sales agents.
• Asking and recording pre-qualifying questions.
• Using sales and communication skills to engage and educate clients.
• Building rapport through authentic conversations.
• Using our proprietary tools to record information and assisting clients in improving their coverage.
• Following our sales scripts and best practices.
• Consistently achieving call, transfer, sale and talk time targets.
