Customer Support Representative -Entry Level

We are a customer acquisition and support firm that partners with national telecommunications providers (such as AT&T) to support fiber internet and account services through in-person, customer-facing campaigns. We are actively hiring an Entry Level Representative to join our customer-facing team supporting AT&T services.

In this role, you will work face-to-face with customers to explain fiber internet products, assist with account questions, and support new service enrollments. This position involves customer service in a fast-paced, team-oriented environment.

Day-to-Day Responsibilities

As a customer support representative, you will:

Engage directly with customers to explain AT&T Fiber Internet services, pricing, and account options
Assist customers with new service enrollments, upgrades, and account support
Answer questions and resolve basic service-related concerns
Accurately manage customer information and account documentation
Support goals while maintaining a professional, customer-first approach
Work closely with team members and on-site leadership to meet daily performance benchmarks
Qualifications of the Customer Support Representative:

We are looking for candidates who:

Are interested in sales, customer service, and telecommunications
Have strong communication and interpersonal skills
Are reliable, professional, and comfortable working with customers in person
Are coachable and motivated to learn
Can commit to a full-time, in-person schedule
No prior experience required , training is provided from day one.

Role Overview & Job Details:

Job Type: Full-time, in person
Job Location: In person
Schedule: Full-time availability , 40 hours per week
Job Type: Full-time

Pay: $950.00 - $1,350.00 per week

Work Location: In person