Customer Support Officer Job at ARA Resources Private Limited
Pune, Maharashtra
Customer Support / TeleCaller
#292775
Remote / WFH
Job Description
About Company:
ARA Resources is a niche firm helping clients hire finance professionals. We support hiring for corporate finance & accounts functions across sectors as well as support hiring for sectors like financial services, banks, NBFCs, investment banks, asset management companies, audit firms, etc. ARA is growing rapidly and therefore is constantly identifying and hiring the right talent.
About the Internship:
Key responsibilities:
1. Processing tasks assigned as per the defined process SLA and providing resolutions within the timelines
2. Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence
3. Understanding client requirements and resolving queries through chats
4. Adhering to company compliances and policies
Required:
1. Versant score of 55 + at the hiring stage
2. Typing speed of 30-35 wpm with an accuracy of +0% +
3. Weekend + 24x7 shift model and split weekly off working module