Customer Support Intern| Female |

Duration: 3 months

Location: Remote

Languages: Hindi, Tamil, and English (proficient in all three)

Job Description:

Brainvibe App is looking for a Technical Support Intern to provide technical assistance to our users. As an intern, you will work closely with our support team to resolve technical issues and provide exceptional customer service to our users.

Responsibilities:

Respond to user inquiries and technical issues via email, phone, or chat.

Troubleshoot technical issues and provide solutions to users.

Escalate technical issues to the appropriate team members when necessary.

Maintain accurate records of user inquiries, issues, and resolutions.

Provide exceptional customer service to our users.

Assist in the development of support documentation for our users.

Keep up-to-date with our product features and updates.

Requirements:

Proficient in Hindi, Tamil, and English (both written and verbal).

Excellent communication and interpersonal skills.

Detail-oriented and organized.

Ability to work independently and collaboratively.

Familiarity with mobile apps and software.

Prior experience in customer support is a plus.

Must be able to commit to a 2-month internship program.

Benefits:

Opportunity to gain valuable experience in technical support.

Internship certificate upon completion.

Exposure to the latest technology and software.

The potential for future employment opportunities within the company.

If you are interested in this opportunity and meet the above requirements, please submit your resume and cover letter. We look forward to hearing from you!

Job Types: Part-time, Internship, Volunteer
Contract length: 3 months
Part-time hours: 50 per week

Salary: ₹1,000.00 - ₹1,500.00 per year

Benefits:

Flexible schedule
Work from home
Schedule:

Day shift
Evening shift Read more