Roles and Responsibilities of Process Executive:
Identify the needs of the customer and give them an appropriate solutionQuickly respond to the customer queries related to the products via emails, chat or phone
calls
Communicate with the concerned authority to update bottlenecks in the product so that the
manager can resolve it nimbly
Update the recent customer conversation details and technical issues in the appropriate
database for future references
Handle all product related data works to the assigned clients
issues which are resolved.
Qualifications for Process Executive:
Experience: Freshers (up to 5 years can also be accepted)Should have splendid reading, writing and speaking communication skills in EnglishMust have a bachelor’s degree(only for freshers and domestic expereince)Candidates with international voice experience can apply(Undergraduates)
Job Types: Full-time, Regular / Permanent, Fresher
Pay: Up to ₹28,000.00 per month
Schedule:
Evening shiftNight shiftUS shift
Supplemental pay types:
Overtime payShift allowanceYearly bonus
Work Location: One location
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