Customer Support Executive

Job responsibilities :
• Need to do sales related outbound calls.
• Need to answer customers queries through voice services, inbound / outbound.
• Ability in cross selling.
• Address the customer mails to provide appropriate resolution on time.
• Understanding the customers requirements and responding promptly.
• Generating sales leads that develop into new customers.
• Contributes to team effort by accomplishing related results as needed Maintain documentation of customer inquiries and responses for future reference
• Handle dissatisfied customers in a polite and professional way.
• Answering customers' queries on the product. Read more