Strong acumen in handling Inbound calls along with knowhow of responding to Emails and Chats.
Familiarity with CRM systems (Admin Panels) and similar practices desirable.
Customer orientation and ability to adapt/respond to different types of situation and customers.
Provide accurate, valid and complete information by using the right methods/tools within the time limits.
Follow communication procedures, guidelines and policies.
Excellent communication Skills.
Keep records of customer interactions, process customer accounts
Ability to multi-task, prioritize, and manage time effectively..
Work Experience 1+yrs.
Job Type: Full-time
Salary: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Schedule:
Day shift
Supplemental pay types:
Performance bonus
COVID-1+ considerations:
All staff are required to wear a mask ,common surfaces are sanitised regularly
Application Question(s):
If your current city is not Noida/NCR then are you ready to relocate?
Education:
Bachelor's (Preferred)
Experience:
Telecommunication: 1 year (Preferred)
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