Customer Support Executive |CSE

REGALO KITCHENS PVT LTD

The Job Role and Responsibilities for CUSTOMER SUPPORT EXECUTIVES

The primary responsibilities of a Customer Service Executive would be:

1- Cold Calling/ Lead Generation/Tele Calling/ Outbound Calls

2-Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

3-Follow up to ensure that appropriate actions were taken on customer’s requests.

4-Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required:

The major skills and competencies required in a candidate are:

1-Good communications skills

2-Ability to listen and problem solving skills

3-Good interpersonal skills

4-Ability to handle pressure

5-Graduation is mandatory

Location: - 328, First Floor Patparganj Industrial Area New Delhi 1100+1 (INDIA), Near Hyundai Showroom

Timing: - 10AM to 7PM ( 6 days working Wednesday would be fix weekly off )

Only Female candidate can apply.

Salary Package: 20000 - 30000 per month.

Employment Type: Full-time

Job Type: Full-time

Salary: ₹20,000.00 - ₹35,000.00 per month

Benefits:
• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Provident Fund

Schedule:
• Day shift

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