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Customer Support Executive/ Application Suppport

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Customer Care Executive
Wednesday 14:29
India
Delhi
New Delhi Get directions →
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ID: 848434
Published 1 day ago by Botree Software International Pvt Ltd
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New Delhi, Delhi, India
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Full job description
Responsibilities (Hindi Language Mandatory)

- Resolve service issues (Level 1 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs

- Manage customer expectations of response time, issue resolution and quality support

- Generate report on need basis

- Technical Support

Technical Skills

Basic knowledge of SQL

Language : Hindi, English, Tamil

Job Type: Full-time

Pay: ₹15,000.00 - ₹28,000.00 per month

Schedule:

Day shift
Work Location: In person Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Full job description
Responsibilities (Hindi Language Mandatory)

- Resolve service issues (Level 1 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs

- Manage customer expectations of response time, issue resolution and quality support

- Generate report on need basis

- Technical Support

Technical Skills

Basic knowledge of SQL

Language : Hindi, English, Tamil

Job Type: Full-time

Pay: ₹15,000.00 - ₹28,000.00 per month

Schedule:

Day shift
Work Location: In person
Botree Software International Pvt Ltd
Botree Software International Pvt Ltd
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