Verified Job
Customer Support / TeleCaller
Customer Support Call Centre BPO Executive
Customer Support / TeleCaller
#746849
Remote / WFH
Apex Appliance Care
Job Description
We are looking for a Customer Support Executive (Female) to join our team at Apex Appliances Care. The role offers ₹10,000 - ₹15,000 In Hand Salary and involves managing customer calls, delivering outstanding customer service related to home appliances industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and rates.
Job Requirements:
- Minimum Qualification: 12th Pass
- Experience Range: Min. 6 months in customer support/calling
- The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed.
- Candidates must be open to a 6 days week during day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Customer Support Call Centre BPO Executive job
Please go through the FAQs to get all answers related to the given Customer Support Call Centre BPO Executive job
What are the eligibility criteria for this Customer Support Call Centre BPO Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Computer Knowledge for this Customer Support Call Centre BPO Executive job offered by Apex Appliance Care in Mansarovar, Jaipur.
What salary is offered for this Customer Support Call Centre BPO Executive job?
Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Call Centre BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
How many vacancies are there for this Customer Support Call Centre BPO Executive job?
Ans : There are 2 vacancies for this Customer Support Call Centre BPO Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Call Centre BPO Executive role. Only female candidates are eligible.
What does the role of Customer Support Call Centre BPO Executive involve?
Ans : As a Customer Support Call Centre BPO Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Call Centre BPO Executive position is Mansarovar, Jaipur.
Who is the right fit for this Customer Support Call Centre BPO Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Customer Support Call Centre BPO Executive job.
What makes this Customer Support Call Centre BPO Executive job a good opportunity?
Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 2 openings.
Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and rates.
Job Requirements:
- Minimum Qualification: 12th Pass
- Experience Range: Min. 6 months in customer support/calling
- The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed.
- Candidates must be open to a 6 days week during day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Customer Support Call Centre BPO Executive job
Please go through the FAQs to get all answers related to the given Customer Support Call Centre BPO Executive job
What are the eligibility criteria for this Customer Support Call Centre BPO Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Computer Knowledge for this Customer Support Call Centre BPO Executive job offered by Apex Appliance Care in Mansarovar, Jaipur.
What salary is offered for this Customer Support Call Centre BPO Executive job?
Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Call Centre BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
How many vacancies are there for this Customer Support Call Centre BPO Executive job?
Ans : There are 2 vacancies for this Customer Support Call Centre BPO Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Call Centre BPO Executive role. Only female candidates are eligible.
What does the role of Customer Support Call Centre BPO Executive involve?
Ans : As a Customer Support Call Centre BPO Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Call Centre BPO Executive position is Mansarovar, Jaipur.
Who is the right fit for this Customer Support Call Centre BPO Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Customer Support Call Centre BPO Executive job.
What makes this Customer Support Call Centre BPO Executive job a good opportunity?
Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 2 openings.
