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Verified Job Customer Support / TeleCaller

Customer Support Associate(Night Shift)

Ujjain, Madhya Pradesh
Customer Support / TeleCaller
#647008
Remote / WFH

Job Description

Work Location- Indore

CTC: 29,000/month(Freshers) 36,000/month(Experienced)

Work Mode: On-site 5 Days Working (Saturday-Sunday Off)

Eligibility: Undergraduate/Graduate Freshers/Experienced (All India)

Key Responsibilities
• Handle inbound and outbound customer calls/chats efficiently and professionally.
• Resolve customer queries, complaints, and requests within defined timelines.
• Maintain accurate records of customer interactions and transactions.
• Ensure customer satisfaction through effective communication and problem-solving.
• Meet performance targets including quality, productivity, and attendance.
• Collaborate with internal teams to ensure seamless issue resolution.

Eligibility
• Education: Undergraduate / Graduate (any stream)
• Freshers and experienced candidates can apply.
• Excellent communication skills in English (verbal and written).
• Willingness to work in rotational shifts.
• Candidates from anywhere in India can apply.

Perks & Benefits
• 14 days free accommodation upon joining
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