Key Responsibilities
• Handle inbound and outbound customer calls/chats efficiently and professionally.
• Resolve customer queries, complaints, and requests within defined timelines.
• Maintain accurate records of customer interactions and transactions.
• Ensure customer satisfaction through effective communication and problem-solving.
• Meet performance targets including quality, productivity, and attendance.
• Collaborate with internal teams to ensure seamless issue resolution.
Eligibility
• Education: Undergraduate / Graduate (any stream)
• Freshers and experienced candidates can apply.
• Excellent communication skills in English (verbal and written).
• Willingness to work in rotational shifts.
• Candidates from anywhere in India can apply.
Perks & Benefits
• 14 days free accommodation upon joining