Verified Job
Customer Support / TeleCaller
Customer Support Advocate
Customer Support / TeleCaller
#772900
Remote / WFH
ServiceTitan
Job Description
Position: Customer Support Advocate at ServiceTitan
Become a vital Customer Support Advocate at Service Titan, where you help small business owners with innovative technology solutions. Use your problem-solving skills in a dynamic environment to support clients via phone, chat, and email.
Service Titan is seeking a Customer Support Advocate passionate about technology and customer service. In this role, you will become a product expert while helping small business owners thrive in the service industry. Leverage tools like Salesforce to resolve customer issues efficiently while maintaining a positive experience.
Key Responsibilities:
• Assist customers through phone, email, and chat interactions
• Develop creative solutions tailored to customer needs
• Prevent escalations and resolve issues quickly
• Provide high-quality technical solutions and support
Requirements:
• Bachelor’s degree or relevant technical support experience
• Strong problem-solving and critical thinking abilities
• Excellent communication skills, both written and verbal
• Ability to thrive in a fast-paced environment
• Understanding of digital marketing concepts preferred
Bring your customer-centric mindset and technical proficiency to help elevate Service Titan’s impact in the service industry.
#J-18808-Ljbffr
Report this listing
Become a vital Customer Support Advocate at Service Titan, where you help small business owners with innovative technology solutions. Use your problem-solving skills in a dynamic environment to support clients via phone, chat, and email.
Service Titan is seeking a Customer Support Advocate passionate about technology and customer service. In this role, you will become a product expert while helping small business owners thrive in the service industry. Leverage tools like Salesforce to resolve customer issues efficiently while maintaining a positive experience.
Key Responsibilities:
• Assist customers through phone, email, and chat interactions
• Develop creative solutions tailored to customer needs
• Prevent escalations and resolve issues quickly
• Provide high-quality technical solutions and support
Requirements:
• Bachelor’s degree or relevant technical support experience
• Strong problem-solving and critical thinking abilities
• Excellent communication skills, both written and verbal
• Ability to thrive in a fast-paced environment
• Understanding of digital marketing concepts preferred
Bring your customer-centric mindset and technical proficiency to help elevate Service Titan’s impact in the service industry.
#J-18808-Ljbffr
Report this listing
