Customer Service(International )

Job Title: Customer Service Executive – International Voice Process
Location: Mumbai all areas
Employment Type: Permanent
Experience Required: 2 Months to 2 Years
Shift Timing: US/UK Shift Timings /Night Shifts/Day Shifts/Rotational Shifts

Job Description:

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.

Key Responsibilities:

Handle inbound and outbound calls from international customers.
Address customer inquiries, complaints, and support issues in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Ensure customer satisfaction by providing effective solutions.
Meet performance targets and adhere to quality standards.
Requirements:
2 months to 2 years of experience in a BPO or customer service role.
Excellent verbal communication skills in English.
Ability to work in a fast-paced environment and multitask effectively.
Willingness to work in the Night shift.
Positive attitude and customer-first approach.
What We Offer:Permanent employment with growth opportunities.

Supportive and collaborative work environment.
Training and development programs to enhance your skills.
Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund
Schedule:

Night shift
Rotational shift
UK shift
US shift
Supplemental Pay:

Commission pay
Overtime pay
Shift allowance
Language:

English (Required)
Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)
Work Location: In person

Speak with the employer
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