Verified Job
Customer Support / TeleCaller
Customer Service/Groomer
Customer Support / TeleCaller
#747133
Remote / WFH
Hirepool
Job Description
Reference: 6913244
Ongoing training and development
A great team-working environment
Free staff hire in our DIY fleet & 4% Employer Kiwisaver contribution (up to 6% based on length of service)
Our Hirepool Vehicle Rentals team provide expert advice to business, commercial and recreational travellers on a wide variety of transport options. Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film/TV, and sporting events to independent contractors, and casual weekend hirers.
As a Customer Service/Groomer you need excellent customer service and communication skills and a confident phone manner to field queries, provide advice and put quotes and contracts together, as well as ensure our vehicles are well groomed, maintained, and ready for hire. Show great attention to detail and have excellent time management skills. At this branch, you're part of a small, hardworking team so you need to be prepared to help out across all areas of branch operations.
Any questions, you're more than welcome to contact the Branch Manager, Daniel Whitmore on 0276232413.
What you'll do:
Answer phones - provide sales advice and quotes
Create contracts and complete transactions
Coordinate and deliver/pick-up vehicles
Office administration and customer account maintenance
Keep the branch's vehicle and rental fleet groomed to the highest standards
Ensure all the necessary compliance checks are carried out
Help identify and escalate any repair and maintenance issues
Manage maintenance and damages effectively as required
What you need:
Full Class 1 Driver Licence (a Class 2 is a great advantage)
Mechanical interest and aptitude would be great
Solid written and verbal communication skills with the ability to communicate effectively at all levels
Intermediate computer skills with a high level of accuracy and attention to detail
Able to work with a diverse array of people and build successful working relationships
Willingness to work on a rostered basis - our branch is open Monday-Saturday.
What we offer:
We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance.
Visit www.hirepool.co.nz to read more about what we do and www.hirepoolcareers.co.nz for more about our vacancies and employment benefits
Applications Close: 07 Aug 2026
Show less
Ongoing training and development
A great team-working environment
Free staff hire in our DIY fleet & 4% Employer Kiwisaver contribution (up to 6% based on length of service)
Our Hirepool Vehicle Rentals team provide expert advice to business, commercial and recreational travellers on a wide variety of transport options. Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film/TV, and sporting events to independent contractors, and casual weekend hirers.
As a Customer Service/Groomer you need excellent customer service and communication skills and a confident phone manner to field queries, provide advice and put quotes and contracts together, as well as ensure our vehicles are well groomed, maintained, and ready for hire. Show great attention to detail and have excellent time management skills. At this branch, you're part of a small, hardworking team so you need to be prepared to help out across all areas of branch operations.
Any questions, you're more than welcome to contact the Branch Manager, Daniel Whitmore on 0276232413.
What you'll do:
Answer phones - provide sales advice and quotes
Create contracts and complete transactions
Coordinate and deliver/pick-up vehicles
Office administration and customer account maintenance
Keep the branch's vehicle and rental fleet groomed to the highest standards
Ensure all the necessary compliance checks are carried out
Help identify and escalate any repair and maintenance issues
Manage maintenance and damages effectively as required
What you need:
Full Class 1 Driver Licence (a Class 2 is a great advantage)
Mechanical interest and aptitude would be great
Solid written and verbal communication skills with the ability to communicate effectively at all levels
Intermediate computer skills with a high level of accuracy and attention to detail
Able to work with a diverse array of people and build successful working relationships
Willingness to work on a rostered basis - our branch is open Monday-Saturday.
What we offer:
We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance.
Visit www.hirepool.co.nz to read more about what we do and www.hirepoolcareers.co.nz for more about our vacancies and employment benefits
Applications Close: 07 Aug 2026
Show less
