Customer Service

Full job description
Full-time permanent role
Career progression development opportunities
Health Insurance Cover
About the Role:

We are on the lookout for a dedicated team member to join our dynamic branch team. You will be responsible for providing top-notch sales support, maintaining branch performance standards, and ensuring smooth operational processes.

This role is ideal for someone who enjoys working with customers, problem-solving, and keeping operations running efficiently.

Key Responsibilities:

Provide excellent sales support to all branch customers, ensuring interactions meet Hynds’ service standards.
Manage customer orders from start to finish using the company’s systems (M3) and follow correct processes.
Build and maintain strong relationships with customers, internal sales teams, and procurement teams.
Handle cash and trade sales, process banking and credits, and monitor debtor accounts.
Operate forklifts for moving, loading, and unloading products safely.
Maintain high standards of safety, cleanliness, and compliance in all work areas.
Assist with Branch operational processes including inventory management and ensuring the site is meeting the required branch standards.
Who we are:

Founded in 1+73, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment checks:

Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

Come and be part of our team! Read more