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Verified Job Customer Support / TeleCaller

Customer Service Trainer jobs Votiko solutions

Surat, Gujarat
Customer Support / TeleCaller
#197513
Remote / WFH

Job Description

Create an inspiring team environment with an open communication culture

-Set clear team goals

-Delegate tasks and set deadlines

-Oversee day-to-day operation

-Monitor team performance and report on metrics

-Motivate team members

-Discover training needs and provide coaching

-Recognize high performance and reward accomplishments

–Encourage creativity and risk-taking

-Suggest and organize team building activities

Requirements:-

-Proven work experience as a team leader or supervisor

- In-depth knowledge of performance metrics

- Good PC skills, especially MS Excel

- Excellent communication and leadership skills

- Organizational and time-management skills
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