Verified Job
Customer Support / TeleCaller
Customer Service Team Lead
Customer Support / TeleCaller
#704551
Remote / WFH
Job Description
Embrace the Ollie-tude! Join our vibrant team and embody the spirit of teamwork and commitment with Ollie's Core Values:
• BE A TEAM PLAYER - Collaborate and support one another.
• BE CARING - Treat everyone with courtesy, dignity, and respect.
• BE VALUE OBSESSED - Live the 'good stuff cheap' philosophy.
• BE COMMITTED - Operate with grit, passion, and tenacity.
• BE GROWING - Strive for improvement every day.
• BE REAL - Be honest, transparent, and trustworthy.
Ollie's Employee Benefits:
• Comprehensive Medical, Dental, Vision, and RX coverage available after 90 days.
• 401K plan with a generous company match and immediate vesting.
• Cultivating strong career growth and talent development.
• Enjoy a 20% discount on all Ollie's purchases.
• A wide range of voluntary benefits to choose from.
The Customer Service Team Lead is crucial in ensuring the front end of the store operates smoothly. This role involves leading a dedicated team passionate about delivering an exceptional customer experience.
Key Responsibilities:
• Warmly greet and acknowledge each customer with Ollie's
• BE A TEAM PLAYER - Collaborate and support one another.
• BE CARING - Treat everyone with courtesy, dignity, and respect.
• BE VALUE OBSESSED - Live the 'good stuff cheap' philosophy.
• BE COMMITTED - Operate with grit, passion, and tenacity.
• BE GROWING - Strive for improvement every day.
• BE REAL - Be honest, transparent, and trustworthy.
Ollie's Employee Benefits:
• Comprehensive Medical, Dental, Vision, and RX coverage available after 90 days.
• 401K plan with a generous company match and immediate vesting.
• Cultivating strong career growth and talent development.
• Enjoy a 20% discount on all Ollie's purchases.
• A wide range of voluntary benefits to choose from.
The Customer Service Team Lead is crucial in ensuring the front end of the store operates smoothly. This role involves leading a dedicated team passionate about delivering an exceptional customer experience.
Key Responsibilities:
• Warmly greet and acknowledge each customer with Ollie's
