Help manage current Client accounts.
2. Deal with a high volume of inbound and outbound phone calls.
3. Maintain relationships with agents, carriers, liners and customers.
4. Provide exceptional customer service to customers and carriers.
5. Solve customer and carrier problems and help resolve issues.
6. Provide shipment quotes for customers and set up shipments as required by customers.
7. Excellent multitasking skills within their work space as well as computer software programs