Verified Job
Work from home
Customer Service RepresentativesHealthcareRemote
Work from home
#440104
Remote / WFH
Job Description
Employer Industry: Health Insurance Services
Why Consider This Job Opportunity
• Competitive pay rate of $16/hour
• Opportunity for career advancement, with 80% of frontline leaders promoted from within
• Flexible vacation policy after training, allowing for work-life balance
• Comprehensive medical, dental, and vision benefits
• Paid training and company-provided equipment
• Monthly rewards & recognition programs to celebrate employee contributions
What To Expect (Job Responsibilities)
• Deliver exceptional customer service by responding to provider inquiries for claims, authorizations, and eligibility
• Assist providers with claims investigations, status inquiries, and appeals
• Educate providers on available self-service options to enhance their experience
• Document and route inquiries accurately for efficient resolution
• Handle high call volumes with an "All Hands on Deck" approach during peak times
What Is Required (Qualifications)
• High School Diploma or equivalent
• 1-2 years of experience in a high-volume call center environment as a customer service representative
• Effective verbal and written communication skills
• Strong typing skills, with a minimum speed of 40 words per minute
• Ability to maintain a quiet, distraction-free workspace with sufficient internet speeds
How To Stand Out (Preferred Qualifications)
• 1-2 years of experience in a medical office setting
• Experience with healthcare insurance, especially Medicaid
• Background in billing or coding
• Experience with back-end processing in a healthcare context
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #CompetitivePay
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
• Competitive pay rate of $16/hour
• Opportunity for career advancement, with 80% of frontline leaders promoted from within
• Flexible vacation policy after training, allowing for work-life balance
• Comprehensive medical, dental, and vision benefits
• Paid training and company-provided equipment
• Monthly rewards & recognition programs to celebrate employee contributions
What To Expect (Job Responsibilities)
• Deliver exceptional customer service by responding to provider inquiries for claims, authorizations, and eligibility
• Assist providers with claims investigations, status inquiries, and appeals
• Educate providers on available self-service options to enhance their experience
• Document and route inquiries accurately for efficient resolution
• Handle high call volumes with an "All Hands on Deck" approach during peak times
What Is Required (Qualifications)
• High School Diploma or equivalent
• 1-2 years of experience in a high-volume call center environment as a customer service representative
• Effective verbal and written communication skills
• Strong typing skills, with a minimum speed of 40 words per minute
• Ability to maintain a quiet, distraction-free workspace with sufficient internet speeds
How To Stand Out (Preferred Qualifications)
• 1-2 years of experience in a medical office setting
• Experience with healthcare insurance, especially Medicaid
• Background in billing or coding
• Experience with back-end processing in a healthcare context
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #CompetitivePay
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
