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CUSTOMER SERVICE REPRESENTATIVECSR
Jobs
#342239
Full Time
Job Description
Job details
No matching job preferences
Salary
₹2,00,000 - ₹3,00,000 a year
Shift and schedule
Rotational shift
US shift
Full Job Description
Role: Telecalling/Telemarketing Exec.
Timings: US-Type Shift
Industry: BPO / ITES
Functional Area: ITES / BPO / Operations / Customer Service / Telecalling
Key Skills: Communication
We are looking for skilled Customer Support Representatives to join our team for the UK/US process. The role involves interacting with customers over the phone to address their queries and concerns. The ideal candidate should possess excellent communication skills, both verbal and written, and have a customer-centric approach.
Key Responsibilities:
Handle customer queries and concerns through phone, email, and chat.
Provide effective and timely resolutions to customer issues.
Ensure customer satisfaction and retention.
Update customer information and interactions in the company's database.
Adhere to the company's policies and procedures.
Requirements:
High school diploma or equivalent.
Excellent communication skills, both verbal and written.
Customer-centric approach.
Ability to work in a fast-paced environment.
Willingness to work in 24/7 rotational shifts.
Comfortable with a 5-day work week and 2 rotational offs.
Hiring Insights
Job activity
Posted 1 day ago
MyGlit
No matching job preferences
Salary
₹2,00,000 - ₹3,00,000 a year
Shift and schedule
Rotational shift
US shift
Full Job Description
Role: Telecalling/Telemarketing Exec.
Timings: US-Type Shift
Industry: BPO / ITES
Functional Area: ITES / BPO / Operations / Customer Service / Telecalling
Key Skills: Communication
We are looking for skilled Customer Support Representatives to join our team for the UK/US process. The role involves interacting with customers over the phone to address their queries and concerns. The ideal candidate should possess excellent communication skills, both verbal and written, and have a customer-centric approach.
Key Responsibilities:
Handle customer queries and concerns through phone, email, and chat.
Provide effective and timely resolutions to customer issues.
Ensure customer satisfaction and retention.
Update customer information and interactions in the company's database.
Adhere to the company's policies and procedures.
Requirements:
High school diploma or equivalent.
Excellent communication skills, both verbal and written.
Customer-centric approach.
Ability to work in a fast-paced environment.
Willingness to work in 24/7 rotational shifts.
Comfortable with a 5-day work week and 2 rotational offs.
Hiring Insights
Job activity
Posted 1 day ago
MyGlit
