Customer Service Representative

Alfasi Group is a recognised world leader in construction, property development and equipment hire. The company has earned recognition for undertaking large, complex projects, fostering innovation, embracing emerging technologies, and making a difference for their clients, employees, and community.

We have thousands of customers using our equipment and products across Australia. As a company, we are now leaders in machinery hire, equipped with the largest range of Elevated Work Platforms, Cranes, Telehandlers, and Forklifts.

The Role

Promote and maintain a high level of customer service
Work with internal team to facilitate efficient hire operations
Attend to all customer and supplier enquiries
Generate hire contracts and purchase orders
Develop and maintain high levels of product knowledge
Support sales, marketing, and business development
Requirements

Exceptional customer service skills and well organised administration skills
High level of administration and computer literacy
Clear communication with a professional phone manner
Good cultural fit, work ethic, and be self-motivated
Multi-tasking in a high-volume environment
Experience in using CRM or ERP system
Benefits

Competitive Salary Package
Ongoing training and support
Complete on-boarding schedule
Supportive and inclusive team culture
Continuous career growth
If this opportunity sounds of interest, please apply online by clicking the 'Apply' button below. Alfasi Group encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. Read more