Customer Service Representative

1. Support provide customer service via phone-calls chats.

2. Effectively dealing with customers identify and assess customers’ needs to achieve satisfaction

3. Taking care of after sales services

4. Build sustainable relationships and trust with customer accounts through open and interactive communication

5. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

6. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

7. Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Type: Full-time

Salary: ₹20,000.00 - ₹30,000.00 per month

Schedule:
• Day shift

Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Preferred)

Language:
• English (Preferred)

Work Location: In person

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