Customer Service Representative

Job Title: Customer Support Executive – Voice Process
Location: Bangalore, Karnataka (Work from Office)
Job Type: Full-time | Permanent
Salary: ₹15,000 – ₹18,000 per month + Performance Incentives

Job Overview:

We are hiring Customer Support Executives to join our voice support team in Bangalore. This role involves managing customer calls, resolving queries, and ensuring a great service experience. Candidates should have strong communication skills in English and Hindi and prior work experience is preferred.

Key Responsibilities:

Handle incoming and outgoing customer calls
Understand and resolve customer concerns professionally
Maintain accurate call records and system entries
Meet assigned targets for quality and productivity
Candidate Requirements:

Education: Minimum 12th pass
Experience: 6 months preferred (BPO or non-BPO)
Communication: Good verbal skills in English and Hindi
Willing to work in rotational shifts, 6 days a week
Must be based in Bangalore or open to relocation
Job Details:

Work Mode: On-site (office-based in Bangalore)
Shift: Rotational (Day/Early Evening)
Working Days: 6 days a week with 1 weekly off
Training: Provided post-selection
Incentives: Performance bonus available
Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Schedule:

Day shift
Evening shift
Morning shift
Supplemental Pay:

Performance bonus
Language:

English And Hindi (Required)
Location:

Bangalore Urban District, Karnataka (Required)
Work Location: In person

 
  Read more