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Customer Service Representative SSC India
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#341911
Full Time
Job Description
Job details
No matching job preferences
Job type
Full-time
Full Job Description
ORGANIZATIONAL STRUCTURE
TITLE: Customer Service Representative AM
LOCATION: Thane, India
DIRECT REPORTING: Manager Cust Service SSC
FUNCTIONAL REPORTING:
POSITION DETAILS
Position Summary
Order Execution of pump- and spare part orders
Principal Activities
processing of pump and spare part orders
Closely work with Shipping department & Handling IHM documents
selection of the complete delivery package
Processing of Pump and Spare part orders via CRM into SAP system with technical and commercial details
Create Sales order in SAP with complete details of previously supplied pump, end user details, industry etc
Coordinate with Order Management function in plant to get order related status and delivery updates
coordination with export control department in country of manufacturing
coordination with internal and external interfaces
clarification of technical and commercial issues
follow-up of orders, dealing with warranty claims
Handling CRM enquiries daily basis
Using Cloud tools for submitting orders
Job Requirements:
CANDIDATE REQUIREMENTS
Knowledge Skills & Abilities
o very good English skills is must (telephone and email)
o able to read, write, analyze and interpret general business and technical documents in English
o good technical understanding
o SAP SD knowledge will be an added advantage.
o experience with integrated CRM systems (e.g., Microsoft Dynamics)
o Should be Team-capable, self-motivated, resilient, customer-focused
Requirements
Education & Experience
o 2 years professional experience in customer service of industrial goods
o Diploma degree in any Specialization
o Any Graduate
CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities
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Job Snapshot
Employee Type
Full-Time
Location
Mumbai, Maharashtra (Onsite)
Job Type
Customer Service
Experience
Not Specified
Date Posted
05/31/2026
Hiring Insights
Job activity
Posted today
CIRCOR
No matching job preferences
Job type
Full-time
Full Job Description
ORGANIZATIONAL STRUCTURE
TITLE: Customer Service Representative AM
LOCATION: Thane, India
DIRECT REPORTING: Manager Cust Service SSC
FUNCTIONAL REPORTING:
POSITION DETAILS
Position Summary
Order Execution of pump- and spare part orders
Principal Activities
processing of pump and spare part orders
Closely work with Shipping department & Handling IHM documents
selection of the complete delivery package
Processing of Pump and Spare part orders via CRM into SAP system with technical and commercial details
Create Sales order in SAP with complete details of previously supplied pump, end user details, industry etc
Coordinate with Order Management function in plant to get order related status and delivery updates
coordination with export control department in country of manufacturing
coordination with internal and external interfaces
clarification of technical and commercial issues
follow-up of orders, dealing with warranty claims
Handling CRM enquiries daily basis
Using Cloud tools for submitting orders
Job Requirements:
CANDIDATE REQUIREMENTS
Knowledge Skills & Abilities
o very good English skills is must (telephone and email)
o able to read, write, analyze and interpret general business and technical documents in English
o good technical understanding
o SAP SD knowledge will be an added advantage.
o experience with integrated CRM systems (e.g., Microsoft Dynamics)
o Should be Team-capable, self-motivated, resilient, customer-focused
Requirements
Education & Experience
o 2 years professional experience in customer service of industrial goods
o Diploma degree in any Specialization
o Any Graduate
CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities
Get job alerts by email. Sign up now! Join Our Talent Network!
Job Snapshot
Employee Type
Full-Time
Location
Mumbai, Maharashtra (Onsite)
Job Type
Customer Service
Experience
Not Specified
Date Posted
05/31/2026
Hiring Insights
Job activity
Posted today
CIRCOR
