Verified Job
Telesales / Telemarketing
Customer Service Representative Namami Infotech India Pvt Ltd
Telesales / Telemarketing
#770812
Remote / WFH
Namami Infotech India Pvt Ltd
Job Description
About the Role
We are looking for a Customer Service Representative to manage customer inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate should possess excellent communication skills, a customer-focused attitude, and the ability to handle multiple tasks efficiently.
Key Responsibilities
Respond to customer inquiries via phone, email, chat, and social media.
Resolve customer complaints and provide appropriate solutions.
Maintain accurate records of customer interactions.
Escalate complex issues to the relevant departments when required.
Follow up with customers to ensure issue resolution and satisfaction.
Qualifications
Bachelor's degree in any discipline (preferred).
Freshers and experienced candidates are welcome to apply.
Prior experience in customer support, call center, or client servicing is an advantage.
What We Offer
Competitive salary package.
Performance-based incentives.
Training and career growth opportunities.
Supportive and collaborative work environment.
Job Type: Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
We are looking for a Customer Service Representative to manage customer inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate should possess excellent communication skills, a customer-focused attitude, and the ability to handle multiple tasks efficiently.
Key Responsibilities
Respond to customer inquiries via phone, email, chat, and social media.
Resolve customer complaints and provide appropriate solutions.
Maintain accurate records of customer interactions.
Escalate complex issues to the relevant departments when required.
Follow up with customers to ensure issue resolution and satisfaction.
Qualifications
Bachelor's degree in any discipline (preferred).
Freshers and experienced candidates are welcome to apply.
Prior experience in customer support, call center, or client servicing is an advantage.
What We Offer
Competitive salary package.
Performance-based incentives.
Training and career growth opportunities.
Supportive and collaborative work environment.
Job Type: Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
