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Verified Job Customer Support / TeleCaller

Customer Service Representative

Mississauga, Ontario
Customer Support / TeleCaller
#6771
Remote / WFH
BMO Financial Group

Job Description

Optimized Job Description
Address: 40 Bristol Road East, Mississauga, ON

Deadline: May 29, 2026

Salary: $34,750.00 - $47,250.00 (Salaried)

The Opportunity: Delivers exceptional service to BMO customers by identifying needs and providing guidance on financial solutions. You will work collaboratively within the branch to achieve business objectives and support a seamless banking experience.

Key Responsibilities: * Handle transactions and customer inquiries with accuracy and speed.

Provide guidance on digital and self-serve banking options.

Engage customers in needs-based conversations to identify everyday banking and credit card opportunities.

Support operational tasks including inventory, filing, and cash reconciliation.

Adhere to risk and compliance policies to safeguard customer assets and privacy.

Identify and report suspicious activity related to money laundering.

Qualifications: * Experience: No prior experience necessary; post-secondary degree preferred.

Tech-Savvy: Confident using tablets, smartphones, and online applications.

Interpersonal Skills: Ability to build rapport, listen actively, and solve problems creatively.

Communication: Basic professional verbal and written skills.

Availability: Flexible to work various shifts and potentially multiple branch locations.

Benefits: BMO offers a total compensation package including performance incentives, health insurance, tuition reimbursement, and retirement savings. View full benefits here.

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