Verified Job
Customer Support / TeleCaller
Customer Service Representative Fixedterm
Customer Support / TeleCaller
#424649
Remote / WFH
Job Description
Since we first set sail in 2002, here at Bluebridge Cook Strait Ferries we’ve worked hard to make sure each of our sailings are a unique and memorable experience!
This is no ordinary, same-same kind of job. Our Customer Service Representatives are the face of Bluebridge. They are here to help make our customers realise the excitement of a Cook Strait Ferry crossing from the time of their booking!
Our Customer Service Representatives welcome our passengers at our terminals, checking in luggage and helping them embark on their journey.
As well as engaging with passengers over the phone and greeting them when they arrive to travel, you’ll also get out and about across the port, car park marshalling and even helping with lines, helping to tie up and let go ships as they arrive and depart.
We are seeking candidates who have had previously customer service experience or an operational role in a similar industry.
This is no ordinary, same-same kind of job. Our Customer Service Representatives are the face of Bluebridge. They are here to help make our customers realise the excitement of a Cook Strait Ferry crossing from the time of their booking!
Our Customer Service Representatives welcome our passengers at our terminals, checking in luggage and helping them embark on their journey.
As well as engaging with passengers over the phone and greeting them when they arrive to travel, you’ll also get out and about across the port, car park marshalling and even helping with lines, helping to tie up and let go ships as they arrive and depart.
We are seeking candidates who have had previously customer service experience or an operational role in a similar industry.
