Verified Job
Customer Support / TeleCaller
Customer Service Representative (CSR)
Customer Support / TeleCaller
#685506
Remote / WFH
Job Description
Fusion CX
Sales Executive – English (Voice Process) – Mumbai, India
Fusion CX • Mumbai, Maharashtra • via Fusion CX Careers
10 days ago
Full–time
Apply on Fusion CX Careers
Apply on SimplyHired
Apply on WorkIndia.in
Apply directly on Glassdoor
Apply directly on Jobaaj
Apply on Jobrapido.com
Apply on Recruit.net
Job description
Are you looking for call center voice process jobs in Navi Mumbai or sales executive jobs in Mumbai, India? Start your sales career with Fusion CX, where passion meets performance. Are you someone who thrives in fast-paced conversations, has a persuasive spark, and enjoys making a difference with every call? At Fusion CX Mumbai, we are on the lookout for enthusiastic Sales Executives in Mumbai who...
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Solbeg India Private Limited
Customer Service Representative (CSR)
Solbeg India Private Limited • Navi Mumbai, Maharashtra • via Shine
3 days ago
Full–time
No Degree Mentioned
Apply on Shine
Job description
International Voice (US) American Facility Domain (Inbound)
Location: Sanpada, Navi Mumbai (Work from Office only)
SolbegIndia (solbeg.in, founded in 2017) is hiring English speaking Customer Service Representatives for an International Voice (US) Inbound process in the American Facility domain.
Eligibility
• Experience: 0-5 years (freshers welcome)
• English: C1+/Advanced speaking & writing skills
• Strong communication & customer-first approach
• Comfortable using PC/CRM tools
• Willing to work rotational US shifts (WFO)
As a CSR, you will:
• Handle a high volume of inbound customer calls related to facility/service requests (maintenance requests, repairs, scheduling, general queries etc.)
• Build customer trust through open and clear communication.
• Provide accurate, valid, and complete information via Calls + Email + Slack.
• Ensure resolution through follow-ups, keep records of customer interactions, process customer accounts and file documents.
• Create and manage tickets/work orders in Five9 and Zendesk, ensuring accurate documentation.
• Follow communication procedures, guidelines, and policies.
Tools you will use:
• Five9 (calling platform)
• Zendesk (ticketing/CRM)
• MS Teams, Slack, EmailShift & Schedule
Shift & Schedule:
• Rotational 24/7 shifts as per US time zone
• 5-6 working days per week (roster-based)
• 6 days off per month
• Overtime paid at 2x
• Leave policy: 12 vacation days, * comp-offs, 6 sick days, 4 social leaves
Compensation:
• INR 22,000 - 27,000 (Gross) per month + incentives
• Monthly performance awards, internal rewards by Growth Plan, Diwali bonus
FastTrack Growth for Freshers!
High-performing freshers (in their first 6 months of probation) become eligible for early increments and can reach mid-level specialist's compensation quickly. Year hike can be 30%.
Transport & Safety (Night Shifts)
• Cab pickup/drop within Airoli / Vashi / Panvel / Ulwe
• All cabs equipped with cameras POSH compliant workplace
Benefits & Perks
• PF & ESI
• Premium medical insurance
• Career growth with regular increments
• Monthly/Annual/Season performance awards
• Internal Company coins, rewards & gifts, New Year gifts for kids
• 20+ internal events & birthday celebrations monthly
If you're ready to build a meaningful career in a fast-growing global organization, this is your chance. At Solbeg India, you'll work with supportive teams, real growth opportunities & an environment that values your talent.
Join us and see everything with your own eyes.
Apply now and become part of a workplace where your potential truly matters.
Sales Executive – English (Voice Process) – Mumbai, India
Fusion CX • Mumbai, Maharashtra • via Fusion CX Careers
10 days ago
Full–time
Apply on Fusion CX Careers
Apply on SimplyHired
Apply on WorkIndia.in
Apply directly on Glassdoor
Apply directly on Jobaaj
Apply on Jobrapido.com
Apply on Recruit.net
Job description
Are you looking for call center voice process jobs in Navi Mumbai or sales executive jobs in Mumbai, India? Start your sales career with Fusion CX, where passion meets performance. Are you someone who thrives in fast-paced conversations, has a persuasive spark, and enjoys making a difference with every call? At Fusion CX Mumbai, we are on the lookout for enthusiastic Sales Executives in Mumbai who...
Report this listing
S
Solbeg India Private Limited
Customer Service Representative (CSR)
Solbeg India Private Limited • Navi Mumbai, Maharashtra • via Shine
3 days ago
Full–time
No Degree Mentioned
Apply on Shine
Job description
International Voice (US) American Facility Domain (Inbound)
Location: Sanpada, Navi Mumbai (Work from Office only)
SolbegIndia (solbeg.in, founded in 2017) is hiring English speaking Customer Service Representatives for an International Voice (US) Inbound process in the American Facility domain.
Eligibility
• Experience: 0-5 years (freshers welcome)
• English: C1+/Advanced speaking & writing skills
• Strong communication & customer-first approach
• Comfortable using PC/CRM tools
• Willing to work rotational US shifts (WFO)
As a CSR, you will:
• Handle a high volume of inbound customer calls related to facility/service requests (maintenance requests, repairs, scheduling, general queries etc.)
• Build customer trust through open and clear communication.
• Provide accurate, valid, and complete information via Calls + Email + Slack.
• Ensure resolution through follow-ups, keep records of customer interactions, process customer accounts and file documents.
• Create and manage tickets/work orders in Five9 and Zendesk, ensuring accurate documentation.
• Follow communication procedures, guidelines, and policies.
Tools you will use:
• Five9 (calling platform)
• Zendesk (ticketing/CRM)
• MS Teams, Slack, EmailShift & Schedule
Shift & Schedule:
• Rotational 24/7 shifts as per US time zone
• 5-6 working days per week (roster-based)
• 6 days off per month
• Overtime paid at 2x
• Leave policy: 12 vacation days, * comp-offs, 6 sick days, 4 social leaves
Compensation:
• INR 22,000 - 27,000 (Gross) per month + incentives
• Monthly performance awards, internal rewards by Growth Plan, Diwali bonus
FastTrack Growth for Freshers!
High-performing freshers (in their first 6 months of probation) become eligible for early increments and can reach mid-level specialist's compensation quickly. Year hike can be 30%.
Transport & Safety (Night Shifts)
• Cab pickup/drop within Airoli / Vashi / Panvel / Ulwe
• All cabs equipped with cameras POSH compliant workplace
Benefits & Perks
• PF & ESI
• Premium medical insurance
• Career growth with regular increments
• Monthly/Annual/Season performance awards
• Internal Company coins, rewards & gifts, New Year gifts for kids
• 20+ internal events & birthday celebrations monthly
If you're ready to build a meaningful career in a fast-growing global organization, this is your chance. At Solbeg India, you'll work with supportive teams, real growth opportunities & an environment that values your talent.
Join us and see everything with your own eyes.
Apply now and become part of a workplace where your potential truly matters.
