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Customer Service Representative Contract approx 6 months Immediate Start
Work from home
#470457
Remote / WFH
Job Description
Customer Service Representative (Contract approx 6 months) Immediate Start
Masport New Zealand–East Tamaki, North Island
Full time
About 13 hours ago, from seek.co.nz
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Masport New Zealand has an exciting contract opportunity for a motivated and enthusiastic Customer Service Representative for Parental Leave cover (approximately six or seven months).
The role is full-time, Mon-Fri from 8.30am to 5pm (40 hours per week), is office-based and does not allow for working from home. We are located on Ti Rakau Drive in Burswood/East Tamaki.
Masport's Customer Services Team play a crucial part in supporting our Sales Team and Customer Network nationwide. We are looking for an experienced Customer Service ‘Super Star’ who is a very quick learner, can adapt seamlessly to different customer situations and has the passion for delivering exceptional customer service “all day, every day”.
This is a busy role within a small team, so the successful candidate needs to be able to settle in quickly, they must be reliable and have the commitment to turn up each day to provide a positive experience for our customers.
The successful candidate must also have:
Experience in customer service answering inbound calls and email queries, this is not a customer facing role.
Clear and excellent English language, both verbal and written.
Excellent listening and reasoning skills, with a level of accuracy and attention to detail.
Ability to multitask and prioritise daily workload, ensuring that all assigned orders and enquiries are responded to in a timely fashion. Organisational skills are a must.
The ability to trouble shoot basic technical queries relating to our products - training will be provided.
A mature, calm and patient demeanour under pressure.
Does this sound like you? Then we'd love to hear from you today!
Please send a Cover Letter and a copy of your CV.
With respect, no recruitment agency contact please
Masport New Zealand–East Tamaki, North Island
Full time
About 13 hours ago, from seek.co.nz
View or apply for job
Open in new tab
Masport New Zealand has an exciting contract opportunity for a motivated and enthusiastic Customer Service Representative for Parental Leave cover (approximately six or seven months).
The role is full-time, Mon-Fri from 8.30am to 5pm (40 hours per week), is office-based and does not allow for working from home. We are located on Ti Rakau Drive in Burswood/East Tamaki.
Masport's Customer Services Team play a crucial part in supporting our Sales Team and Customer Network nationwide. We are looking for an experienced Customer Service ‘Super Star’ who is a very quick learner, can adapt seamlessly to different customer situations and has the passion for delivering exceptional customer service “all day, every day”.
This is a busy role within a small team, so the successful candidate needs to be able to settle in quickly, they must be reliable and have the commitment to turn up each day to provide a positive experience for our customers.
The successful candidate must also have:
Experience in customer service answering inbound calls and email queries, this is not a customer facing role.
Clear and excellent English language, both verbal and written.
Excellent listening and reasoning skills, with a level of accuracy and attention to detail.
Ability to multitask and prioritise daily workload, ensuring that all assigned orders and enquiries are responded to in a timely fashion. Organisational skills are a must.
The ability to trouble shoot basic technical queries relating to our products - training will be provided.
A mature, calm and patient demeanour under pressure.
Does this sound like you? Then we'd love to hear from you today!
Please send a Cover Letter and a copy of your CV.
With respect, no recruitment agency contact please
