Verified Job
Work from home
Customer Service Representative
Work from home
#620902
Remote / WFH
Job Description
Highly recognised iconic brand in New Zealand
Be part of a dynamic and fast-paced Sales and Customer Service team
Become part of a newly opened branch and great team!
ABOUT STRATCO
Stratco is a privately owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.
THE OPPORTUNITY
An exciting opportunity has become available for a Customer Service Representative to work within our new branch in Masterton. As a motivated Customer Service Sales professional who has a strong work ethic and an enthusiastic attitude, your primary focus will be to build customer relationships over the phone, online and face to face.
RESPONSIBILITIES
Provide an exemplary first point of contact for customers
General administration activity, data and order entry
Utilise your people and selling skills to provide solutions to customers
Collaborate and support team members, other business areas and projects as required
Act as key liaison between sales and factory operations.
Strict adherence to our critical safety rules & contributing to a safe working environment
For this highly sought after position, we require an individual with outstanding customer service skills, a "can do" mindset, along with the following skills and attributes:
Proven ability to provide customer service solutions to meet customer needs
Highly organised with the ability to "think on your feet" and work in a fast-paced service centre environment
Excellent communication skills with the ability to liaise across all levels of the business
An eye for detail with strong administration and data entry skills
If you want to apply your skills in a supportive, collaborative environment, and enjoy the company of a close-knit, focused team, we'd like to hear from you!
OUR EVP
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.
At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.
We embrace diversity and are dedicated to building a team that reflects the communities we engage. We welcome and encourage applications from individuals of all backgrounds.
Be part of a dynamic and fast-paced Sales and Customer Service team
Become part of a newly opened branch and great team!
ABOUT STRATCO
Stratco is a privately owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.
THE OPPORTUNITY
An exciting opportunity has become available for a Customer Service Representative to work within our new branch in Masterton. As a motivated Customer Service Sales professional who has a strong work ethic and an enthusiastic attitude, your primary focus will be to build customer relationships over the phone, online and face to face.
RESPONSIBILITIES
Provide an exemplary first point of contact for customers
General administration activity, data and order entry
Utilise your people and selling skills to provide solutions to customers
Collaborate and support team members, other business areas and projects as required
Act as key liaison between sales and factory operations.
Strict adherence to our critical safety rules & contributing to a safe working environment
For this highly sought after position, we require an individual with outstanding customer service skills, a "can do" mindset, along with the following skills and attributes:
Proven ability to provide customer service solutions to meet customer needs
Highly organised with the ability to "think on your feet" and work in a fast-paced service centre environment
Excellent communication skills with the ability to liaise across all levels of the business
An eye for detail with strong administration and data entry skills
If you want to apply your skills in a supportive, collaborative environment, and enjoy the company of a close-knit, focused team, we'd like to hear from you!
OUR EVP
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.
At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.
We embrace diversity and are dedicated to building a team that reflects the communities we engage. We welcome and encourage applications from individuals of all backgrounds.
