Customer Service Officer

Location :Mumbai (Thane)

Qualification : Any Graduate Min 1 Year Experience

Industry : Stock Broking /Trading

(Note: Preferably looking for only Stock Broking industry (Must Equity Handling) candidate with good communication skill)

Designation : Customer Service Executive (with 1 year of Stock Broking experience)

Job Description:

Responsible for making error free Outbound Calls to provide complete information related to Trade verification confirmation to client along with taking RM/ Services feedback or other random service calls like Closure rejection, DIS execution etc
Identify/Gauge if any fraud during client discussion and note down any dispute related to trades/Service issue against the respective client for further follow up and escalation
Call back/Follow up with customers and internal department wherever required without delay

Benefits:

1. On-Time Salary
2. Growth Opportunity
3. Healthy Work Environment
4. Mediclaim
5. ESIC

Company website : www.indiainfoline.com

Job Type: Full-time

Salary: ₹300,000.00 - ₹400,000.00 per year

Benefits:
• Health insurance
• Life insurance
• Work from home

Schedule:
• Day shift

Application Question(s):
• How many years of Mutual Funds experience do you have?
• do you have experience of Financial Industry?

Education:
• Bachelor's (Required)

Experience:
• Customer service: 1 year (Required)

Language:
• English (Required)

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