Customer Service Officer | Fantastic entry level opportunity

Police Bank is one of Australia’s fastest growing Mutual Banks. We are a progressive, purpose-driven financial institution, and we pride ourselves on offering a competitive range of financial products and services, all of which have been created with the needs of our members at front of mind.

About the role

Utilise your existing customer service experience in this fantastic opportunity where you will be cross trained and shown the ins and outs of what it takes to work in a Bank
Handle all members enquiries (telephone or email) relating to accounts
Actively promote our products and services
Meeting branch and individual KPIs and targets
Undertake ad hoc administrative work using our Police Bank systems.
You are based in our Surry Hills Branch - you will be required to be on site 5 days a week
About you

While some banking or financial experience is ideal, we are open to candidates with previous experience in a face-to-face customer focused (retail and hospitality) or call centre role
Recent school leavers wanting to kick start a career in the banking space are also welcome to apply
You have a can-do attitude and a willingness to learn
You are a team player, passionate about helping customers and willing to pull your sleeves up to get the work done.
Why you’ll love us

This exciting role offers significant learning and development opportunities. You will be working for a manager who genuinely is happy to provide any cross training and on-going mentor
We are all passionate about what we do. We value feedback and open conversations.
We are highly inclusive and highly supportive in our team culture
Police Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. This role is open to Australian and New Zealand Citizens and permanent residents only. Read more